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SunPower By EmPower Solar
- Solar Installation
- Island Park, NY
About this business
SunPower by EmPower Solar provides customized residential and commercial solar energy solutions using the industry's highest efficiency solar panels and best combined power and product warranty. With over 1,500 solar and battery systems installed since 2003, EmPower has received several awards for excellent customer service and workmanship.
Location details
4589 Austin Blvd, Island Park, NY, 11558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedThanks to everyone at Empower for helping us to achieve energy independence. From the initial steps to the installation day, everything went more smoothly than expected. Thanks Brian
MOLD I am writing this update with great disappointment and frustration. I was so excited to go green and go solar but this might have been the most costly mistake I have made. Here is the situation that I currently find myself in. My solar panels were installed on 8/3/20. I went in my attic in December for my Christmas decorations only to find the majority of my attic sheathing wet and covered in white mold. I could see drips of water on the screws used to mount the brackets... Continue Reading
Business response:
Hello Donielle, Please know that we take all concerns of leaks extremely seriously and will continue the investigation with you until every item is fully resolved. We see every installation as a 30 year partnership with you and your family, as with each of the thousands of systems we have installed. I understand you have been conversing with our COO on this matter and he has addressed each point in a detailed five-page memo that summarizes the results of our comprehensive leak testing with evidence pointing to the mildew/mol... read more
I just had Solar installed on my home. I was very skeptical and unsure about it so I did my homework first. I also asked friends and other customers that have had solar installed on their homes. I didn't want to go in clueless so I wouldn't be taken advantage of. I had a few estimates from different companies and I decided on Empower Solar (Sunpower Panels). From the beginning my consultant was Beth Austin, she presented it so clearly and answered my every question even my tough skeptical questions. She even told me to list ... read more
Business response:
Thanks for your kind words! We're so glad that you connected well with our team and are happy with your new system.
Absolutely the BEST team of people. Great communication through the entire process. Super easy to deal with. The installation team of Kevin and his young men could not have been any more professional, courteous, pleasant and enjoyable to work with. More people just learn from their work ethic and professionalism. I had solar on my previous house with a different company and they far surpass the other one. Highly recommend
The team was extremely helpful along each step and reachable if any questions arose. The install team was friendly and quick. Overall a great experience and I would recommend speaking to Empower if you're interested in a solar installation.
From beginning to end, we have been thoroughly impressed with the experience. From Scott helping to educate us about our solar options to the install team, particularly Dean and Kevin, that worked tirelessly through a heatwave, we give Empower 5 stars!
It's been almost a year since we started our Solar journey with EmPower. We made the decision to switch because of a promotion through my employer, as well as the federal tax incentive to make the switch. We also needed a new roof, so that helped too. The entire process with EmPower was quick and painless. After being referred to EmPower, we met Bethany Austin, our sales rep. She scheduled a time that worked for us, even on weekends, and was incredibly professional, knowledgeable, and friendly. She truly has her customers' b... read more
Frequently asked questions about SunPower By EmPower Solar
How is SunPower By EmPower Solar rated?
SunPower By EmPower Solar has a 4.7 star rating with 271 reviews.
When is SunPower By EmPower Solar open?
SunPower By EmPower Solar is closed now. It will open tomorrow at 9:00 a.m.
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