Carlos V. on BirdEye
2 months ago
08/03/2022, 01:37 AM
I never post reviews but I don’t want anyone to go through what I have been through with Sunmar. I hired Sunmar to build an outdoor patio with a covered porch. Project was supposed to take 3 months but actually took 8 months. Owner was never onsite to manage project. Failed inspection after failed inspection. It felt like pulling teeth to have anything done correctly. Who builds an outside porch over a fireplace vent? Really?! When I approached the owner he accused me of wanting “free stuff”. Luis was extremely rude and demeaning towards my family and I. He lost his temper when I would approach him and all of this could have been avoided if he just managed the project.
I eventually took Sunmar to small claims court in 2021 and won judgment in my favor. Sunmar appealed and I eventually had to go back to court for arbitration which I WON judgment in my favor AGAIN. To this date they have not honored the judgment against them ordered by the court.
If you want to hire a company that does NOT stand by their workmanship guaranty and have to go through the legal system then this company is for you.
Communication, professionalism, and behavior of the company were unacceptable. Do yourself a favor and go with a different company who cares about his business, customers, and honors his contract.