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Sunflower Family Dentistry (Dr. Matthew Soo Dentistry Prof. Corp.)
- Dental
- Thornhill, ON
About this business
Location details
95 Times Ave c7, Thornhill, ON, L3T 0A2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Unprofessional experience and a complete lack of transparency. I went in for a routine teeth cleaning and a basic check-up, but the experience was entirely unacceptable. Before doing a comprehensive examination, the dentist didn't even bother to introduce themselves. They then performed an advanced oral exam and X-rays that I never requested, resulting in an unexpected total charge of over $500 CAD without my consent. There was no explanation of these extra fees, no billing confirmation provided, and they failed to get the p... read more
Terrible customer service and a complete lack of transparency on pricing. The receptionist is rude, impatient, and unprofessional. A clinic shouldn't lose patients over hidden costs and a hostile front desk. 前台態度輕浮，講嘢唔耐煩。收費項目無解釋，唔透明。
Just had my wisdom tooth taken out (in minutes). The whole experience was calm and painless!
I had a really great experience at this dental clinic. Dr. Li, the dental assistant, and the receptionist were all incredibly attentive and caring! I needed to have four teeth extracted for my orthodontic treatment, and I’m someone who is very afraid of pain. Dr. Li did everything possible to make the whole process feel much less scary and as painless as possible. Throughout the procedure, they kept checking in to make sure I was okay and not in pain, which I really appreciated. The front desk staff was also very thoughtful ... read more
I’ve always had a great experience at this dental clinic. I had two wisdom teeth removed by Dr. Li, and he was very gentle, skilled, and reassuring. He helped calm my nerves and explained everything clearly, which made the whole process much easier. I also had my teeth cleaned by the hygienist, and it was very thorough. Afterwards, Dr. Soo went over my dental condition and explained everything in detail, which I really appreciated. The whole team is professional, attentive, and caring. Highly recommended!
Frequently asked questions about Sunflower Family Dentistry (Dr. Matthew Soo Dentistry Prof. Corp.)
How is Sunflower Family Dentistry (Dr. Matthew Soo Dentistry Prof. Corp.) rated?
Sunflower Family Dentistry (Dr. Matthew Soo Dentistry Prof. Corp.) has a 4.3 star rating with 54 reviews.
When is Sunflower Family Dentistry (Dr. Matthew Soo Dentistry Prof. Corp.) open?
Sunflower Family Dentistry (Dr. Matthew Soo Dentistry Prof. Corp.) is closed now. It will open at 11:00 a.m.
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