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SunBug Solar
- Consumer Services
- Woburn, MA
About this business
Founded in Somerville, Massachusetts in 2009 and a Certified B Corporation since 2018, SunBug Solar has designed and installed over 2400 solar systems from Great Barrington to Cape Cod. We build all types of systems, ranging in size from 1kW to over 1MW, including residential, commercial, carports, and ground-mounts. Our integrated approach - from initial education through consultative design to quality installation and ongoing support - has earned SunBug the highest reputation for customer service and a host of satisfied re... read more
Location details
2A Draper St, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I want to be clear that this review is for Sunbug's service & support as we were satisfied with the original installation in October 2019. The service and support is frustrating. In October 2022, I noted one of the panels in our installation was no longer producing power. Multiple phone and email messages to seek guidance for what might be wrong and get a repair estimate; none of these communications were returned. After about 4 months, I finally managed to speak to the person responsible for service to get an estimate of th... read more
The people at SunBug Solar (now Revision Energy) are all very nice, but it took them nearly 2 years (22 months) to complete our solar project. There were some supply issues, but even after the final supplies were in and installed, it was still 5 more months before the system was up and running, partly due to SunBug failing the city electrical inspection and also not having the system ready for EverSource when they arrived. Throughout the 2 years, I reached out to SunBug about every 6 weeks to see what was happening, since no... read more
Sunbug damaged my roof and won't pay for the repairs. Their installers drilled holes through my roof and caused a roof leak. Sunbug admitted that they were at fault, but won't pay for the damage they caused. Very unprofessional.
Highly recommended, great experience.
If you're considering going solar and are overwhelmed by the sales process like I was, look no further. SunBug was an absolute joy to work with. They were very reasonably priced and extremely professional to work with at all times. Unlike some others, they were honest about the timeframe from start to finish, which was about 5 months, but they delivered exactly on time. I compare this to a family member where the process took 1.5 years! The panels look great and are producing the solar power they estimated. On top of it all,... read more
Frequently asked questions about SunBug Solar
How is SunBug Solar rated?
SunBug Solar has a 4.3 star rating with 23 reviews.
When is SunBug Solar open?
SunBug Solar is closed now. It will open tomorrow at 9:00 a.m.
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