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Sun City Orthopaedic & Hand Surgery Specialists - West

4.1

About this business

Location details

1810 Murchison Drive, El Paso, TX, 79902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1171 reviews
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Mar Hel Pez's profile image
Mar Hel Pez 
recommend  Recommended
4 years ago

I received my referral for an orthopedic consultation on Friday September 4th from my PCP at 1630, called Sun City Orthopaedic & Hand Surgery Specialists and was given an appointment the following Tuesday September 8th. If Monday September 7 was not a holiday, I probably would have had my appointment sooner. I am very happy with every single person I encountered at my appointment and recommend them to all my family and friends!!! 

Cindy Woods's profile image
Cindy Woods 
recommend  Recommended
4 years ago

Satisfied with the service the staff is very kind , and caring . 

Business response:

Thank you, Cindy! 

Daniel Marquez's profile image
Daniel Marquez 
4 years ago

This place is a joke. They treated my mom with so much disrespect. They laughed at her and just didnt seem like they were in the mood to work. Its sad that we go to these places to seek help and we get treated like Trash. I don’t recommend this spot for anyone. Bunch of kids acting bad behind a desk. Sad 

Martha Martinez's profile image
Martha Martinez 
4 years ago

didn't like his services 

Business response:

Hi Martha, At Sun City Ortho, we want every patient to have a positive experience and would like to have more details about your experience. Due to privacy regulations, we can’t discuss any specifics about your feedback here. Please call us at 915-581-0712 so that we can work to resolve this issue. Thank you. 

Mayra Yayi's profile image
Mayra Yayi 
5 years ago

Dr. was great as well as the staff in the back. But the front office staff needs training on insurance deductibles and coinsurance. The front office can really determine a patients experience good or bad. Wait time was far too long many patient arrived after me and were in and out while I waited more than 2 hours to be seen for 10 min. 

John Brownlee's profile image
John Brownlee 
recommend  Recommended
5 years ago

They see you the same day you need to be seen. 

Ben H. English's profile image
Ben H. English 
5 years ago

Find administrative staff who can be courteous and polite on the telephone, and quit putting patients in terminal hold pattern for over a half hour before the system just hangs up on them. 

Griselda Ayala's profile image
Griselda Ayala 
recommend  Recommended
5 years ago

aswesome doctors and staff 

Ceci Zubiate Rodriguez's profile image
Ceci Zubiate Rodriguez 
recommend  Recommended
5 years ago

Efficient staff, short wait, Dr. Bean was nice and listened to my concerns 

Frequently asked questions about Sun City Orthopaedic & Hand Surgery Specialists - West

How is Sun City Orthopaedic & Hand Surgery Specialists - West rated?

Sun City Orthopaedic & Hand Surgery Specialists - West has a 4.1 star rating with 171 reviews. 

When is Sun City Orthopaedic & Hand Surgery Specialists - West open?

Sun City Orthopaedic & Hand Surgery Specialists - West is closed now. It will open at 8:00 a.m. 

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