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Sugarloaf Estates
- Apartments
- Sunderland, MA
About this business
Sugarloaf Estates offers 2 bedroom apartments in Sunderland. You will have easy access to I-91, Routes 2 & 116.Conveniently located on the PVTA bus route to UMASS, downtown Amherst, and Northampton.
Location details
28 River Road, Sunderland, MA, 01375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Abigail rocks!!! Abigail is so amazing at her job! She is very professional, passionate, and cares about her clients! Love her positivity!
Business response:
Hi there, thank you for taking the time to leave a review for us at Sugarloaf Estates. We're happy we could meet your expectations!
Great Experience My stay at Sugarloaf Estates was fantastic. The leasing office and maintenance staff always responded to my concerns quickly and efficiently. They have great amenities for their residents and I loved how quiet the area was. I will miss the area and Sugarloaf Estates as a whole!
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the Sugarloaf Estates team!
Excellent! Sugarloaf Estates is a great apartment complex. The amenities are great and reliable, it is pet friendly, the bus is relievable (comes every 20 minutes), and the staff is friendly, patient, and reliable. Don't hesitate to rent here!
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the Sugarloaf Estates team!
Perfect! We thoroughly enjoyed our quiet and very well managed time at Sugarloaf Estates in Sunderland. There is a community garden, hammock garden, dog park, nicely landscaped pool, and an exercise room. We enjoyed seeing fireflies in on our dog walks! Highly recommend!
Business response:
Hello, thank you for sharing your positive experience at Sugarloaf Estates. We strive for 100% satisfaction and the fact that you acknowledged our efforts is very much appreciated.
terrible experience After touring in November, I was told that I would have no problem getting an apartment for May-June. It’s now April and after waiting 5 months to get an apartment offer with this time frame, they had nothing. They refused to adjust the lease dates, and after explaining that we really needed these time frames, they still went on to offer us apartments that started in July, or apartments that started in May and went until August of the following year. They had me pay a holding deposit of $100 that would ha... read more
RecommendedMy husband and I lived at Sugarloaf for the duration of my PhD at UMass Amherst, and we loved it here! Our move-in was extremely easy, and whenever we had issues, maintenance was always there within the day. We became close friends with our maintenance worker, who was always kind and professional. The grounds at Sugarloaf were always well-kept, and we thoroughly enjoyed the pool area in the summers. The winters in western MA aren't the greatest, but the office did try to sent out text reminders for plowing as soon as they co... read more
Not great for the price My girlfriend and I recently moved in and are not very satisfied for the price they charge. First off, the leasing process was cumbersome. We had to send in our pet applications multiple times because they "never got them" when we had an email track of sending them. This was likely because we had at least 3 different leasing reps dealing with us, which shows the lack of communication. When we moved in to our "upgraded" home, it was only the kitchen appliances that were upgraded and not everything that... read more
Highly Recommend Sugarloaf! Sugarloaf Estates is a beautiful community and I would highly recommend to anyone looking to move! Some of the reasons why I love it here... The grounds and amenities are gorgeous and well-maintained (the saltwater swimming pool and dog park are a huge plus!). They are pet-friendly (I have a 60 lb dog so this wasn't easy to find...). My apartment was recently remodeled which I've loved as I have all new appliances and carpeting. I chose an apartment with washer and dryer as this was important to m... read more
Frequently asked questions about Sugarloaf Estates
How is Sugarloaf Estates rated?
Sugarloaf Estates has a 3.9 star rating with 140 reviews.
When is Sugarloaf Estates open?
Sugarloaf Estates is closed now. It will open tomorrow at 8:00 a.m.
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