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Suburban Service, Inc.
- Appliances & Repair
- Mount Prospect, IL
About this business
Suburban Service, Inc. has been providing factory-authorized appliance repair for more than 62 years. Based in Mount Prospect, IL, we serve residential and multi-housing unit clients throughout Chicago's Northwest and Near West Suburbs, Cook County, Lake County, McHenry County, and DuPage County, as well as the North Shore. We offer fast, courteous and efficient maintenance advice and repair services on most makes and models of home appliances, and commercial multi-housing, coin-operated laundry equipment. We work on Speed Q... read more
Location details
901 W Isabella St, Mount Prospect, IL, 60056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT HIRE Suburban Service! Complete scam! Told me it would cost $450 to fix my dryer. I just bought the part online for $50 and was able to picked it up in person, Suburban Service was quoting $226.79 for the same part! I replaced the electrical board myself in less than 10 minutes. And I?m a woman! Don?t be scammed by these people. I wasted $89.95 for a ?service call? for nothing! Read these reviews carefully, or else you will be taken like I was. Repairing a $50 problem in less than 10 minutes should not cost $450, espe... read more
Business response:
Sorry Mrs. (CONSUMER NAME WITHHELD PER THEIR REQUEST) but talk is cheap as you know and anything rebuilt will be cheaper than a genuine part from manufacture. I did check on the internet also and found that all the parts houses all over the country for new parts were all in line with the $226.79 some higher and some lower. But I thought you were going to have sears fix both washer and dryer for only $292.00. I am glad that you knew exactly what our charges would be before you made the appointment even though you had talked t... read more
DO NOT HIRE Suburban Service! Complete scam! Told me it would cost $450 to fix my dryer. I just bought the part online for $50 and was able to picked it up in person, Suburban Service was quoting $226.79 for the same part! I replaced the electrical board myself in less than 10 minutes. And I?m a woman! Don?t be scammed by these people. I wasted $89.95 for a ?service call? for nothing! Read these reviews carefully, or else you will be taken like I was. Repairing a $50 problem in less than 10 minutes should not cost $450, espe... read more
Business response:
Sorry Mrs. (CONSUMER NAME WITHHELD PER THEIR REQUEST) but talk is cheap as you know and anything rebuilt will be cheaper than a genuine part from manufacture. I did check on the internet also and found that all the parts houses all over the country for new parts were all in line with the $226.79 some higher and some lower. But I thought you were going to have sears fix both washer and dryer for only $292.00. I am glad that you knew exactly what our charges would be before you made the appointment even though you had talked t... read more
they referd me to on time refrigeration and they did sn awesome job. the guy fixed the fridge and saw door doesnt clise goid so hixed that too. on time very reliable
Nice repair guy
They responded immediately, came out and diagnosed the problem. However, all repairs needed it was not worth the repair so I purchased a new one. I do recommend them, they responded quickly and diagnosed quickly.
Business response:
Thank you for your kind words and best with the new appliance!
We have an old Maytag In-Wall range oven that decided to fail on us. Instead of replacing we opted for a repair. Technician came on location and was able to diagnose the issue, quickly acquired the parts, and made the repair in an afternoon. We were able to get an estimate over the phone which helped set the expectation of cost. Overall pleased with the job and would recommend for appliance repair needs.
Business response:
Thank you for your review, we appreciate your input.
Frequently asked questions about Suburban Service, Inc.
How is Suburban Service, Inc. rated?
Suburban Service, Inc. has a 4.3 star rating with 22 reviews.
When is Suburban Service, Inc. open?
Suburban Service, Inc. is closed now. It will open tomorrow at 8:30 a.m.
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