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Suburban Propane

2.7

About this business

Location details

600 S Main St, Ste A, Rolesville, NC, 27571, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.7188 reviews
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John Fliegel's profile image
John Fliegel 
recommend  Recommended
6 years ago

I found their service to be prompt and the employees courteous and helpful. 

Kathleen Warren's profile image
Kathleen Warren 
6 years ago

I bought my home in July, the previous owners used your company, we do not. The 2 propane tanks should have been removed by August and were not. We called your company at least 3 times to remove the tanks. An older man showed up to my home around 8am this morning. Instead of surveying the site and calling for help, he tromped back and forth numerous times through middle of my wet, soft lawn, hooked up a winch to one tank and pulled it onto it’s side and dragged it to my driveway. My lawn is gouged by the tank now and one Sub... read more

Dale Jones's profile image
Dale Jones 
6 years ago

On the budget plan they send their trucks out to fill your tanks every two months but fail to tell you that in September you have to pay the bill in full!! Not worth it.. 

Randall Van Vlaenderen's profile image
Randall Van Vlaenderen 
6 years ago

By not letting our tank run empty because the guy saw a snake in January and just left. Either didn't report it or whoever he reported it to did nothing. This is 2/19. No oven/range, no hot water, no dryer. Unbelieveable. Both my wife and I saw him. Both cars in the DRive. Never even knocked on the door. 

Elizabeth Walden's profile image
Elizabeth Walden 
6 years ago

Amazing customer service, always on time, and very professional delivery guys. I will never use another company. 

Jay Douglas Meggison's profile image
Jay Douglas Meggison 
6 years ago

I just had a delivery I didn't schedule. 2.3 gallons for $66.16. Suburban PROFANE 

Joe Sibila's profile image
Joe Sibila 
6 years ago

I spoke with Colleen who was very Pleasant and knowledgeable of all the questions that I asked 

Mona Smith McPherson's profile image
Mona Smith McPherson 
6 years ago

I absolutely would not ever recommend this company. You have no issue cashing checks, withdrawing money from peoples credit or debit cards, What you have an issue doing is making sure your customers are taken care of. You withdrew $240.00 from my bank account on 1/29/2020 but you cant be bothered to deliver propane to me because it doesn't fit into your schedule. Now we are out of propane and you want me to pay another $195.00 emergency delivery fee to you, well guess what if you had delivered my propane in a timely fashion ... read more

Marnie Matarese's profile image
Marnie Matarese 
6 years ago

Attention to detail and helping me solve a problem that was not their problem... so few companies go above and beyond anymore. Andrew, thank you! 

Frequently asked questions about Suburban Propane

How is Suburban Propane rated?

Suburban Propane has a 2.7 star rating with 188 reviews. 

When is Suburban Propane open?

Suburban Propane is open now. It will close at 6:00 p.m. 

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