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1950 W Newport Pike, Elsmere, DE, 19804, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
I have been a customer for 20 years. Suburban keeps just about every part in stock to minimize downtime for their customers. The team at the service counter is top notch and I feel like I am getting a fair deal every time I have equipment in for service. Just yesterday I had a service issue that was tough to figure out. The service team sent 2 mechanics to the parking lot to take a look at my mower and fixed it on the spot.
I called them 430 they close at five The pull cord on my snowblower broke ! It's going to snow tomorrow what do I do lol !! They fixed it right away! Great place to do business they charge well tho
Today while trying to get our snow blower running we realized that the carburetor needed to be replaced. I called 20 minutes before closing time, paid over the phone for the carburetor and made arrangements to pick it up. Long story short there was some confusion and I reached out to them through messenger after hours. They went out of their way to correct the situation even well after business hours. Thank you so much for the great customer service.
We are there at least once a week and it is always a top notch experience all around! From the sales associates inside to the mechanics in the shop every employee shows the highest quality of customer service and always go above and beyond!
Great Shop. Staff is very knowledgeable and will go out the way to help you.
Grey and the boys here awesome !!!! Won't go anywhere else for our lawn equipment and our repairs!!!! Service here extremely friendly and they treat ya like family!!! Way to go fellas keep it up
A cable on my lawn mower broke. I went to the service counter and Glen could not of been more pleasant and helpful. I took my lawn mower with me just in case there were more questions or I had to leave it. Glen not only sold me the part for my mower he put it on for me out in the blazing sun. Great Experience.
Went to Suburban looking for a few parts for my riding mower. The counter staff was very familiar with the type of rider I had and took care of everything I needed. My parts had to be ordered and within three days I got a phone call that they were in. Great service.
Suburban Lawn Equipment has a 4.6 star rating with 598 reviews.
Suburban Lawn Equipment is closed now. It will open at 8:00 a.m.
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