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Suburban Cadillac Collision of Plymouth
- Automotive
- Plymouth, MI
About this business
Location details
40475 Ann Arbor Rd Suite #400, Plymouth, MI, 48170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Insurance repair for deep body scratches. Customer service was fantastic (Sue and others). Quality of work is some of the best I have seen. Awesome
Terrible management. Brang my Audi here because my insurance recommended them as a preferred body shop. Terrible mistake. I wish I would’ve went to an independent. They don’t answer the phone and have never returned a phone call. My car has been here for over 2 months with no updates unless I email and I’m reluctant to get an email back, and if I do it’s days after. Don continually lied about the progress on my car. I should’ve had my car back a few weeks ago, there is no sense of urgency here at all. They just don’t care. I... read more
What started out as a positively dreadful customer service experience with Suburban Collision in Farmington (now closed) ended up with a positive outcome, because of one individual. Aaron Morrison, the collision shop manager at Suburban Cadillac Collision in Plymouth inherited our vehicle when the Farmington facility was shuttered on very short notice. I was told by the customer liaison at the Farmington facility, that the work on my vehicle was a few short days from completion. After receiving the vehicle in Plymouth, Aaron... read more
I took my car into the Suburban Collision of Northville thinking it would be a quick and smooth process. That was NOT the case. 2 weeks after my car was left there, they called me and said they're location is CLOSING, and had to have my car towed to another Suburban shop (went to Suburban Collision of Sterling Heights). Little to no work had been done by Northville since I had left it there and they didn't even order the parts needed. They also took a 500$ deposit from me and I have never been refunded 3 months later. I've c... read more
Good customer service is hard to come by! My experience with the dealership was phenomenal as expected! Tim, Stacy, Drew & Joe offered superb service and always welcoming! Needless to say, the entire process for me was effortless and beyond convenient! Thanks again!
Frequently asked questions about Suburban Cadillac Collision of Plymouth
How is Suburban Cadillac Collision of Plymouth rated?
Suburban Cadillac Collision of Plymouth has a 4.3 star rating with 25 reviews.
When is Suburban Cadillac Collision of Plymouth open?
Suburban Cadillac Collision of Plymouth is open now. It will close at 6:00 p.m.
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