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Subaru Sydney City
- Automotive
- Alexandria, NSW
About this business
Location details
98 O'Riordan St, Alexandria, NSW, 2015, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
One of the worst after sales (and in hindsight presales) experience. Considering we went for prestige vehicle experience (formerly, and now regretfully BMW) we thought the process would be great and rewarding. However, after purchasing the 2025 Q4 Sportsback EV, it was never mentioned this vehicle does not have APP connectivity. When attempting to connect at signing the sales agent said “it s a poor app” which did surprise me, though all we wanted was functionality to see the battery level when not in the vehicle. Either way... read more
One of the worst after sales (and in hindsight presales) experience. Considering we went for prestige vehicle experience (formerly, and now regretfully BMW) we thought the process would be great and rewarding. However, after purchasing the 2025 Q4 Sportsback EV, it was never mentioned this vehicle does not have APP connectivity. When attempting to connect at signing the sales agent said “it s a poor app” which did surprise me, though all we wanted was functionality to see the battery level when not in the vehicle. Either way... read more
My experience at Sydney City Subaru was excellent. Tony and Gary were very easy to deal with and considerate. I would not hesitate to buy another car through this dealership.
Team was outstanding Special thank you to Sam & Alexis. Couldn’t be more happier with my new car
Thomas Polkinghorne (calls himself Tom) is the worst service advisor that I have ever come across at BMW (Kings way). Unsure if it's due to incompetence or laziness. I had to call and yell multiple times to get him to do the job that he is paid to do. I have been going to BMW to service my mini cooper for the last 6 years and the reason I continued to go back for services is due to the exceptional customer service that I received over the years. He is arrogant, rude and does not do his job well Him being on sick leave was on... read more
Thomas Polkinghorne (calls himself Tom) is the worst service advisor that I have ever come across at BMW (Kings way). Unsure if it's due to incompetence or laziness. I had to call and yell multiple times to get him to do the job that he is paid to do. I have been going to BMW to service my mini cooper for the last 6 years and the reason I continued to go back for services is due to the exceptional customer service that I received over the years. He is arrogant, rude and does not do his job well. He was uninterested in provi... read more
Excellent customer service , friendly staff and done a good job
I recently brought my Audi Q7 in for a scheduled service and had the pleasure of being looked after by Mark Sandilant. From the moment I arrived, Mark was incredibly professional, approachable, and genuinely helpful — qualities that are increasingly hard to find these days. He took the time to walk me through the entire service process, explaining everything in a way that was clear and easy to understand. What truly stood out was that his focus wasn’t on upselling or pushing unnecessary services — it was about helping me ma... read more
I’ve been a loyal customer for over 10+ years, and I have to say, the level of service I received recently from my service advisor, Steve Donaghue was exceptional. His communication was clear, timely, and professional every step of the way. Steve took the time to explain everything thoroughly and made sure I was comfortable with each decision. What stood out most was the genuine care and attention Steve showed—not just in handling my vehicle’s needs, but in recognizing and valuing my long-standing loyalty. It’s rare to find... read more
Frequently asked questions about Subaru Sydney City
How is Subaru Sydney City rated?
Subaru Sydney City has a 4.8 star rating with 268 reviews.
When is Subaru Sydney City open?
Subaru Sydney City is open now. It will close at 5:30 p.m.
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