Studio 6 Austin, TX - Airport

N Small 

on Google

a month ago

Be very cautious with the $50 deposit at this Studio 6 location. In my experience, the deposit feels less like a standard hold and more like a revenue mechanism. After checkout, part of my deposit was withheld for alleged “stained towels,” despite the fact that the room had a kitchenette with dishes but no dish soap or sponge provided. What’s concerning is that guests are effectively expected to keep towels pristine while also being given no proper cleaning supplies, and the hotel appears to shift the responsibility of linen... read more

Nashay Small 

on Google

a month ago

I had an extremely disappointing experience at this Studio 6 location. During my stay, my original room flooded, and a free night was approved as service recovery. After checkout, however, part of my refund was withheld for “stained towels.” I have stayed in many hotels, including higher-end properties, and have never once had a deposit reduced for towel or linen use. This room included a kitchenette with dishes but no dish soap or sponge, making towel use foreseeable. Despite this, a discretionary charge appeared after chec... read more

Allaj Todd 

on Google

a month ago

I had an extremely disappointing experience at this Studio 6 location. During our stay, our original room flooded, and a free night was approved as service recovery when we initiated a refund of the night from our booking agency. After checkout, however, part of our deposit was withheld for “stained towels.” (They didn’t specify or itemize or notify us about the property damage.) We have stayed in many hotels, including higher-end properties, and have never once had a deposit reduced for towel or linen use. Or property damag... read more

Cassie Ramirez 

on Google

3 months ago

The best motel I have ever stayed at the staff were actually helpful and kind and my room was clean and the area was so clean