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Storage West
- Self Storage
- Katy, TX
About this business
For 40 years Storage West has been committed to providing a first-class storage experience for an excellent community of renters. We think who stores next to you is just as important as who you choose to store with. We have an in-house call center staffed by trained Storage West employees. Our aim is to help our customers find what they're looking for faster. We are constantly looking at ways we can improve what we do, so we provide an annual training conference to keep our managers top-notch. We're proud to have what we thi... read more
Location details
25595 Westheimer Pkwy, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Employee (Sha) is very helpful and professional
I’m a small business owner and needed to find a storage unit that is easily accessible and large enough to allow me to store parts and materials for jobs. Called and was able to get in immediately to a storage unit on a weekend! Shay was absolutely professional and super helpful! She made the process a breeze! Then when I got in and realized the unit was not large enough to meet my needs she worked with me to find a larger unit that was exactly what I needed! Thank you, Shay for your kindness and seamless assistance! I will ... read more
I left (1) star because that was the lowest you can go. As with other renters, trying to get a call back is useless. Neither the facility manager, nor the regional manager has ever returned a phone call. To those of you that are new here to this facility, be on the lookout for rent hikes. Most recently, we were given a 23% increase in our rent. When asked, I was informed it was due to market studies. I have a climate controlled unit, on a second floor, back in a corner. That unit is NOT in demand, especially after the elevat... read more
Our experience was amazing, quick, easy and helpful. The representative was very professional she took us on a tour through the facility and showed us how to access everything the elevator our storage unit and our lock. Best experience during a stressful time trying to find storage until my next place is ready to move in.
Frequently asked questions about Storage West
How is Storage West rated?
Storage West has a 4.7 star rating with 292 reviews.
When is Storage West open?
Storage West is closed now. It will open at 9:00 a.m.
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