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Stoneside Blinds & Shades
- Home Services
- San Rafael, CA
About this business
Stoneside manufactures custom-made roman shades, roller shades, solar shades, wood blinds, faux wood blinds, vertical blinds, cellular shades, transition shades, motorized blinds, motorized shades, commercial blinds, and commercial shades, and sells direct to the public. We have a national network of Design Consultants and Installers to help you select your shades, measure your windows, and install the finished product. Our nationwide team of skilled professionals is committed to delivering a five-star experience to every cl... read more
Location details
4040 Civic Center Dr #200, San Rafael, CA, 94903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:00 p.m. | |
| Tue | 6:00 a.m. to 5:00 p.m. | |
| Wed | 6:00 a.m. to 5:00 p.m. | |
| Thu | 6:00 a.m. to 5:00 p.m. | |
| Fri | 6:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
STOP AND READ THIS REVIEW.Do not purchase from Stoneside Blinds & Shades, really anywhere, but especially in *******. They are completely smoke and mirrors, and have dropped the ball every step of the way. Here is a list of the issues:- Lied about when the product would be available - Lied about when the installation date would be - Rescheduled the installation date after it was already late - When an installer finally showed up, he found that he didn't have all the parts This is completely bait and switch, and you won't get... read more
Business response:
Hi ****,We apologize for your experience and appreciate your willingness to let us ensure your project is completed satisfactorily. We are glad we were able to reorder the missing rod, issue a credit for the item, hold a place for you on the schedule to ensure your project is completed as soon as possible, and issue an additional credit as a token of goodwill. If there's anything else we can do for you, please feel free to reach out. We wish you a pleasant day!
We customized all of our window roller shades from this company including some auto rollers. Please read below for how they provided their excellence" service.Firstly, the installation was very unprofessional. The guys came in without putting on a mask(this happens during the Covid time). He stepped on our pillow directly without any protection to install the temporary window shades above our bed. I was shocked by how careless the installer was. Not to mention, certain parts were missing on the installation date.Second, it i... read more
Business response:
*********************************** is no longer at Stoneside, and a technology error caused incoming emails to her address to bounce rather than be forwarded to the appropriate team member. This has been rectified, and we apologize for the inconvenience. Our **************** Manager and CEO have reached out to you through email and phone calls to address this with you and get your charger ordered. If there's anything else we can do for you, please feel free to reach out. We wish you a pleasant day!
***** is the man!!!! He spent all day and finished the job perfectly!
***** is incredibly to work with, knowledgeable, pleasant and responses quickly to our needs. We specifically request ***** because of his level of professionalism *******************
Great service from ****** and ****. Highly recommend them. Would use them again without hesitation.
***** and **** did such an outstanding and professional job, and we love our new shades.
Stoneside Blinds and Shades is fantastic! Both ******* and our installer *** are professional and friendly and very easy to work with. The turnaround time was shorter than I expected and our installation went quickly, too. Thank you, ******* and ***, for making our house look more like a home!******************
****** went above and beyond to help us install our shades. He was professional, punctual, and efficient
We originally ordered a few roller shades for our home while working with ****. After they were installed by *****, we feel in love with them. Decided to add more roller shades to the back of the house. **** did all the work, got them on order and ***** came back out and did a wonderful job installing and reprogramming all the roller shades. Highly recommend this wonderful team who work very well together!
Frequently asked questions about Stoneside Blinds & Shades
How is Stoneside Blinds & Shades rated?
Stoneside Blinds & Shades has a 4.7 star rating with 62 reviews.
When is Stoneside Blinds & Shades open?
Stoneside Blinds & Shades is closed now. It will open at 6:00 a.m.
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