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Stoneside Blinds & Shades
- Home Services
- San Ramon, CA
About this business
Location details
2010 Crow Canyon Pl #100, #100, San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:00 p.m. | |
| Tue | 6:00 a.m. to 5:00 p.m. | |
| Wed | 6:00 a.m. to 5:00 p.m. | |
| Thu | 6:00 a.m. to 5:00 p.m. | |
| Fri | 6:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I paid $2360.30 for a single motorized custom black solar shade. I ordered them on 8/30/2023. They did not provide the service, were rude and inconsiderate, had poor communication, and I still do not have a refund. Salesperson ** did my consultation in home, took measurements, noted I had a handle to the door to the balcony, and stated it was not going to be a problem for his company to install. He then charged me the full amount up front. I had a subsequent final measure appt in which I was assured again that the company co... read more
Business response:
Hi ****** - we apologize that we could not complete your installation. Though your design *** have worked out in the end and would have cleared the problematic door handle, we could not, in good conscience, install something that could have substantial future issues due to the non-standard nature of the proposed reverse roll design. We processed your refund on 10/11/23. We understand that your credit card company has processed the refund as of 10/18/23. Please let us know if we can be of further assistance. We wish you a ple... read more
I paid $2360.30 for a single motorized custom black solar shade. I ordered them on 8/30/2023. They did not provide the service, were rude and inconsiderate, had poor communication, and I still do not have a refund. Salesperson ** did my consultation in home, took measurements, noted I had a handle to the door to the balcony, and stated it was not going to be a problem for his company to install. He then charged me the full amount up front. I had a subsequent final measure appt in which I was assured again that the company co... read more
Business response:
Hi ****** - we apologize that we could not complete your installation. Though your design *** have worked out in the end and would have cleared the problematic door handle, we could not, in good conscience, install something that could have substantial future issues due to the non-standard nature of the proposed reverse roll design. We processed your refund on 10/11/23. We understand that your credit card company has processed the refund as of 10/18/23. Please let us know if we can be of further assistance. We wish you a ple... read more
I paid $2360.30 for a single motorized custom black solar shade. I ordered them on 8/30/2023. They did not provide the service, were rude and inconsiderate, had poor communication, and I still do not have a refund. Salesperson ** did my consultation in home, took measurements, noted I had a handle to the door to the balcony, and stated it was not going to be a problem for his company to install. He then charged me the full amount up front. I had a subsequent final measure appt in which I was assured again that the company co... read more
Business response:
Hi ****** - we apologize that we could not complete your installation. Though your design *** have worked out in the end and would have cleared the problematic door handle, we could not, in good conscience, install something that could have substantial future issues due to the non-standard nature of the proposed reverse roll design. We processed your refund on 10/11/23. We understand that your credit card company has processed the refund as of 10/18/23. Please let us know if we can be of further assistance. We wish you a ple... read more
I paid $2360.30 for a single motorized custom black solar shade. I ordered them on 8/30/2023. They did not provide the service, were rude and inconsiderate, had poor communication, and I still do not have a refund. Salesperson ** did my consultation in home, took measurements, noted I had a handle to the door to the balcony, and stated it was not going to be a problem for his company to install. He then charged me the full amount up front. I had a subsequent final measure appt in which I was assured again that the company co... read more
Business response:
Hi ****** - we apologize that we could not complete your installation. Though your design *** have worked out in the end and would have cleared the problematic door handle, we could not, in good conscience, install something that could have substantial future issues due to the non-standard nature of the proposed reverse roll design. We processed your refund on 10/11/23. We understand that your credit card company has processed the refund as of 10/18/23. Please let us know if we can be of further assistance. We wish you a ple... read more
I paid $2360.30 for a single motorized custom black solar shade. I ordered them on 8/30/2023. They did not provide the service, were rude and inconsiderate, had poor communication, and I still do not have a refund. Salesperson ** did my consultation in home, took measurements, noted I had a handle to the door to the balcony, and stated it was not going to be a problem for his company to install. He then charged me the full amount up front. I had a subsequent final measure appt in which I was assured again that the company co... read more
Business response:
Hi ****** - we apologize that we could not complete your installation. Though your design *** have worked out in the end and would have cleared the problematic door handle, we could not, in good conscience, install something that could have substantial future issues due to the non-standard nature of the proposed reverse roll design. We processed your refund on 10/11/23. We understand that your credit card company has processed the refund as of 10/18/23. Please let us know if we can be of further assistance. We wish you a ple... read more
We have had excellent, pleasant service from Stoneside blinds in every interaction, from ordering with *** to installation with ****** and even phone interactions with their office staff. Today ***** stopped by to fix a minor issue and he was respectful of our time, polite and very helpful. So glad that we found Stoneside!
We have had excellent, pleasant service from Stoneside blinds in every interaction, from ordering with *** to installation with ****** and even phone interactions with their office staff. Today ***** stopped by to fix a minor issue and he was respectful of our time, polite and very helpful. So glad that we found Stoneside!
We have had excellent, pleasant service from Stoneside blinds in every interaction, from ordering with *** to installation with ****** and even phone interactions with their office staff. Today ***** stopped by to fix a minor issue and he was respectful of our time, polite and very helpful. So glad that we found Stoneside!
We have had excellent, pleasant service from Stoneside blinds in every interaction, from ordering with *** to installation with ****** and even phone interactions with their office staff. Today ***** stopped by to fix a minor issue and he was respectful of our time, polite and very helpful. So glad that we found Stoneside!
Frequently asked questions about Stoneside Blinds & Shades
How is Stoneside Blinds & Shades rated?
Stoneside Blinds & Shades has a 4.6 star rating with 50 reviews.
When is Stoneside Blinds & Shades open?
Stoneside Blinds & Shades is closed now. It will open tomorrow at 6:00 a.m.
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