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Stonehouse Chaffee Crossing
- Steakhouses
- Fort Smith, AR
About this business
Stonehouse, steak house, steakhouse, lunch, dinner, brunch, private event, catering
Location details
8801, Wells Lake Rd, Fort Smith, AR, 72916, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointed with the Mother's Day brunch! It was not worth $25 a person and we were charged $15 for 1 year old who literally ate off my plate. Your post states "$11 for children" either way extremely disappointed! The experience would have been much better had you offered your regular lunch/brunch menu.
Business response:
Hello Ashley, Thank you for taking the time to share your experience, although we are disappointed that we were not able to meet your expectations. Our goal was to provide guests with an array of breakfast and lunch items so that all the guests could find something they would enjoy, but as much as we strive to please as many people as possible, we know that will not always be the case, so we learn from the experiences and the input of guests such as yourself so we can constantly improve on the past. With the situation of bei... read more
Atmosphere is wonderful but steaks, seafood linguine and even the french fries were so salty I couldn't eat them. On a positive note, the ranch for the salad is delicious. We didn't say anything because we figured they would not appreciate having to redo 4 meals. We won't be back.
Business response:
We are sorry for your experience and we would love to make a better experience for you. We would never be upset about recooking 4 meals or more to make things right for the customers! We would like the opportunity to speak about your incident if and try and make it right. You can call us Tuesday-Saturday 10 a.m. to 10 p.m. 479-668-2828, stonehousecc@gmail.com or on here through messenger. Thank you, Management at StoneHouse.
Not going to give a raving review, but needs to step up the service..., big time!!!!!! Used to be good , but big corporations are moving in.... you need to step it up if you want to be successful... great food .... service... needs work . Just a comment as would love to see this place succeed!
Business response:
Thank you for your input, we are always striving to be better and will take your advice and work on our weak points. Once again, thanks.-Management
Business response:
Thanks for the excellent review!
Excellent service, wonderful food and a fair price. Not to mention beautiful atmosphere. I highly recommend. Will definitely be back.
Business response:
Thank you for the excellent review, we look forward to seeing you soon!
Everything was just right! Definitely one of my new favorites!
Business response:
Thank you!
Business response:
Thank you the excellent rating, we look forward to sharing many years of great food, cocktails and wonderful experiences with you, your friends, and family!
It's all good. The food, the atmosphere, the service. Top notch!
Business response:
Thanks for the excellent review!
Frequently asked questions about Stonehouse Chaffee Crossing
How is Stonehouse Chaffee Crossing rated?
Stonehouse Chaffee Crossing has a 4.2 star rating with 920 reviews.
When is Stonehouse Chaffee Crossing open?
Stonehouse Chaffee Crossing is closed now. It will open tomorrow at 9:00 a.m.
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