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Stonecrest Animal Medical Center
- Veterinarians
- Huntington, WV
About this business
Location details
1 Stonecrest Drive, Ste 1, Huntington, WV, 25701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Did the veterinarian allow you to stay with your pet at all times? Yes Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Did this provider wear an obnoxious cologne? No, they didn't wear any cologne Did this provider show attention to detail? Yes, I've never had to worry about them missing any important information
Are you confident that this provider will continue working with you until a solution is reached? Yes, I know I can count on them to find a solution Did you have to wait long after you arrived for your appointment? No, I didn't have to wait very long Has this provider ever cancelled your appointment on you last minute? No, they didn't cancel on me last minute Was this provider's office clean? Yes everything was neat and sterile Did this provider seem irritated to be working with you? Not at all, they were glad to help me with... read more
Did you leave the office feeling satisfied with your visit? Completely! Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen
Did this provider seem well-trained and experienced? Absolutely, they were an expert! Is this provider's business conveniently located? Absolutely! It is right off the freeway and close to everthing Did this animal hospital use current and safe equipment? Yes; the equipment is very advanced! Is this provider willing to pursue advice from other providers when necessary? Yes, they were willing to ask for advice when necessary
Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immediately Is this business handicap-accessible? Absolutely, even the bathrooms are handicap-accessible Does this provider always take that extra step to make you feel special? Absolutely, they always make me feel like I'm their only patient. Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away
My pets love it here and they are never anxious to leave (however it could be due to all the fun treats they get) . I'm sure it's no surprise that my pet hates going to the vet, but what a relief to find an animal hospital that is so dedicated to making your pets experience as pleasant as possible. They never separate you from your pet and I was able to stay within "save me" range the whole time. No taking pets behind closed doors like other places I've been too. They never left me for an extended period of time and I never ... read more
Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immediately Were you able to get answers to simple questions from this provider without scheduling an appointment? Absolutely! I'm always able to get my questions answered over the phone right away! Did this provider pressure you to purchase any unnecessary products during your visit? Absolutely not! I was never uncomfortable Was there annoying music playing while you waited or during your visit? No, ... read more
Did this veterinarian answer all of your questions? Every question I had was answered thoroughly Does this provider leave you on hold for a long time when you call? Never! I don't think I've ever been put on hold here for a long time Does this provider give unbiased advice? Absolutely! I always get sound, helpful, and completely unbiased advice! Did this provider have reasonable prices? Yes
Are you going to visit this provider again? If I need to, I'll return Is this provider willing to pursue advice from other providers when necessary? No, and they didn't want me to seek anyone else's opinion Was this provider's staff friendly? Friendly Enough Was this veterinarian gentle when caring for your pet? Not really, it was a little upsetting
Frequently asked questions about Stonecrest Animal Medical Center
How is Stonecrest Animal Medical Center rated?
Stonecrest Animal Medical Center has a 4.4 star rating with 148 reviews.
When is Stonecrest Animal Medical Center open?
Stonecrest Animal Medical Center is closed now. It will open at 8:30 a.m.
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