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Stone Ridge at Germantown Falls

2.1

About this business

Finding available apartment homes in Memphis, TN has never been easier. Stone Ridge at Germantown Falls is conveniently located near major freeways, local shopping centers and dining venues. Come discover the luxury, comfort and lifestyle you prefer at Stone Ridge at Germantown Falls. * Stone Ridge at Germantown Falls is an uniquely designed apartment home community with luxury and convenience at every corner. Choose from our one or two-bedroom apartment floor plans designed to suit any individual lifestyle. Each apartment h... read more

Location details

6895 Club Ridge Cir, Memphis, TN, 38115, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
2.1104 reviews
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Latrell S.'s profile image
Latrell S. 
2 years ago

Great Place to Live This has to be one of the best places that I have lived in Memphis, the staff and management are the best... 

Brett B.'s profile image
Brett B. 
2 years ago

AC constantly out place needs Zero stars The other tenants who say this place needs Zero stars are absolutely right. AC is always out and never working. Nothing ever gets fixed. Plumbing issues, cars constantly get broken into. Leasing Office people are rude and will tell you anything including flat out lying, to get you off the phone or out the leasing office. Months go by with constant complaining over the same thing and nothing gets fixed. Even the Security gate is always broken. Do yourself a huge favor and save yourself... read more

lx D.'s profile image
2 years ago

Spend Your money else where!!!! im a current resident here, I've been dealing with a leaking toilet , no air , animals. (raccoons ) in the attic of the apartment and faulty appliances that cause outrageous electrical bills!!! maintenance never shows up to fix anything and the staff including the property manager lie intentionally just so you won't stay on them about getting anything fixed. if you think you found a home here I urge you to continue your search ! I wouldn't recommend a crack head to live in these ran down apart... read more

Alex W.'s profile image
3 years ago

I wish I could give them a 0 star review! The apartments are horrible they refuse to fix anything and when someone does come out to so called fix things it is never done correctly and the problem is never fixed . The rent is constantly increased yet we have been in this apartment for a year now have not been able to get in the pool one time whatever the reason maybe air has not worked properly for one full day they have sent out people multiple times yet still no air. We literally have to put air conditioners in our apartmen... read more

Iesha B.'s profile image
Iesha B. 
3 years ago

Don’t Do It! (Correction Zero stars!) First, the management is RUDE and they don’t know how to talk to people. They’ll make up bs charges so that you don’t get your security deposit back. They handle ALL situations/problems very unprofessionally. Second, The interior of the apartment is completely outdated, and not worth the rent. No matter how clean your apartment is you will see bugs. When I first moved in (just got the keys, checking it out) dead roaches in the refrigerator and the cabinet. I had to deep clean the apartme... read more

Brandon E.'s profile image
Brandon E. 
3 years ago

New Year, Same dreadful apartment residence. This apartment complex is one of the top 3 worst apartments to live in Memphis whether it’s your first time renting or looking for a new apartment. There are a series of daily gunfire within the complex and the surrounding area along with car crashes, police sirens, illegal night drag racing, and traffic jams. There is also, literally little to no security patrolling the property, and when they do patrol the property they’re only here for a couple hours out of the whole day. This ... read more

Business response:

Sorry you did not have a good experience when you lived here. We would love to talk to you personally since you did not let us know who you are. Please call our office at 901-795-9008.. as to security, we currently have 2 courtesy officers that live onsite. That along with other paid patrols gives the property 24 hour coverage. Unfortunately we are unable to control what goes on outside the gate such as gunfire, car crashes and police sirens. It is sad business are experiencing staffing shortages, our heart goes out to them.... read more

chekyla n.'s profile image
chekyla n. 
4 years ago

good for a first apartment .. I have been here for almost a year now. The apartment is good , The neighborhood is quiet, it depends on who you live beside basically .. the ONLY downfall I had was a sink that was basically patched up and maintenance took about a month to fix & my dish washer doesn’t work. They have neighborhood watch, everything you need is literally 3-5 mins away. 

Business response:

We love feedback because our mission is to meet the needs of residents. Please do not hesitate to let us know if you ever need our attention, we are happy to help! - Stone Ridge at Germantown Falls Team, (901) 795-9008 

Jordan V.'s profile image
Jordan V. 
4 years ago

LIVING IN POOP WORST APARTMENTS IN MEMPHIS. DO NOT MOVE HERE. My neighbor and I had major plumbing issues for months, with SEWAGE, HUMAN WASTE, and USED CONDOMS overflowing into our bathtubs for WEEKS. Not to mention several FLOODS. Management failed to correct the problem for months until we got the health department involved. When they finally did correct the sewage issue, they left a PUDDLE OF SEWAGE AND POOP outside of my window for days. My neighbor and I requested to move units an uncountable number of times, to which ... read more

Erica H.'s profile image
Erica H. 
5 years ago

Counting the days until my lease is up If I have could give zero stars I would. I have been living here for a little over a year, and I hate it. I had heard good things before I moved here so I thought it would be good, especially for a single person on a budget. I have lived in apartments that cost less but were much better quality. The air in my apartment stops working frequently. I have put in several requests, some of which were never responded to. Maintenance keeps saying my air will never reach the temperature that the... read more

Business response:

We appreciate all of the feedback you have provided us with. We understand your frustrations, and it is unsettling for us to read that your experience is being hindered by these issues. Each of them are truly valued by our team, and we will always do what we can to ensure that each of them are addressed with great care. We would like the opportunity to work with and speak with you about these matters. We have great confidence in our team and their ability to improve your experience. When you are able, please come speak with ... read more

Frequently asked questions about Stone Ridge at Germantown Falls

How is Stone Ridge at Germantown Falls rated?

Stone Ridge at Germantown Falls has a 2.1 star rating with 104 reviews. 

When is Stone Ridge at Germantown Falls open?

Stone Ridge at Germantown Falls is closed now. It will open at 10:00 a.m. 

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