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Stone Ridge at Germantown Falls

2.3

About this business

Location details

6895 Club Ridge Cir, Memphis, TN, 38115, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
2.3129 reviews
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Kordell B.'s profile image
Kordell B. 
11 months ago

Great Apartment Community I’ve stayed here multiple years. Nice, calm complex with friendly neighbors and friendly staff. Surrounded by nice trees too. 

Business response:

Thank you for sharing your 5-star rating! We appreciate your kind words. Have a great day! 

Treyon A.'s profile image
Treyon A. 
11 months ago

Maintenance Ryan got the job done!! He made it look easy Fasho best man on the job! 

Business response:

Thank you for sharing your positive experience and for highlighting Ryan's hard work. It's wonderful to know he made everything look easy and left such a great impression. -The Stone Ridge Team 

Joey D.'s profile image
Joey D. 
a year ago

Good maintenance, safe affordable I live for over 2 year now. Maintenance is good. They have 2-3 security vehicles at night, patrolling. It is also very affordable with no hidden costs. Close to Walmart and Sam’s club. 

Business response:

Thank you for taking the time to leave a review our community. Your positive feedback is a testament to our team's dedication, and we appreciate your review! -The Stone Ridge at Germantown Falls Team 

Latrell S.'s profile image
Latrell S. 
3 years ago

Great Place to Live This has to be one of the best places that I have lived in Memphis, the staff and management are the best... 

Brett B.'s profile image
Brett B. 
3 years ago

AC constantly out place needs Zero stars The other tenants who say this place needs Zero stars are absolutely right. AC is always out and never working. Nothing ever gets fixed. Plumbing issues, cars constantly get broken into. Leasing Office people are rude and will tell you anything including flat out lying, to get you off the phone or out the leasing office. Months go by with constant complaining over the same thing and nothing gets fixed. Even the Security gate is always broken. Do yourself a huge favor and save yourself... read more

lx D.'s profile image
lx D. 
3 years ago

Spend Your money else where!!!! im a current resident here, I've been dealing with a leaking toilet , no air , animals. (raccoons ) in the attic of the apartment and faulty appliances that cause outrageous electrical bills!!! maintenance never shows up to fix anything and the staff including the property manager lie intentionally just so you won't stay on them about getting anything fixed. if you think you found a home here I urge you to continue your search ! I wouldn't recommend a crack head to live in these ran down apart... read more

Alex W.'s profile image
Alex W. 
4 years ago

I wish I could give them a 0 star review! The apartments are horrible they refuse to fix anything and when someone does come out to so called fix things it is never done correctly and the problem is never fixed . The rent is constantly increased yet we have been in this apartment for a year now have not been able to get in the pool one time whatever the reason maybe air has not worked properly for one full day they have sent out people multiple times yet still no air. We literally have to put air conditioners in our apartmen... read more

Iesha B.'s profile image
Iesha B. 
4 years ago

Don’t Do It! (Correction Zero stars!) First, the management is RUDE and they don’t know how to talk to people. They’ll make up bs charges so that you don’t get your security deposit back. They handle ALL situations/problems very unprofessionally. Second, The interior of the apartment is completely outdated, and not worth the rent. No matter how clean your apartment is you will see bugs. When I first moved in (just got the keys, checking it out) dead roaches in the refrigerator and the cabinet. I had to deep clean the apartme... read more

Brandon E.'s profile image
Brandon E. 
4 years ago

New Year, Same dreadful apartment residence. This apartment complex is one of the top 3 worst apartments to live in Memphis whether it’s your first time renting or looking for a new apartment. There are a series of daily gunfire within the complex and the surrounding area along with car crashes, police sirens, illegal night drag racing, and traffic jams. There is also, literally little to no security patrolling the property, and when they do patrol the property they’re only here for a couple hours out of the whole day. This ... read more

Business response:

Sorry you did not have a good experience when you lived here. We would love to talk to you personally since you did not let us know who you are. Please call our office at 901-795-9008.. as to security, we currently have 2 courtesy officers that live onsite. That along with other paid patrols gives the property 24 hour coverage. Unfortunately we are unable to control what goes on outside the gate such as gunfire, car crashes and police sirens. It is sad business are experiencing staffing shortages, our heart goes out to them.... read more

Frequently asked questions about Stone Ridge at Germantown Falls

How is Stone Ridge at Germantown Falls rated?

Stone Ridge at Germantown Falls has a 2.3 star rating with 129 reviews. 

When is Stone Ridge at Germantown Falls open?

Stone Ridge at Germantown Falls is open now. It will close at 6:00 p.m. 

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