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121 Sotoyome St Ste. 101, Santa Rosa, CA, 95405, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great new knee. 4 months after surgery walking, biking everywhere. Minimal pain. Can’t wait to get the other one done!
Great new knee. 4 months after surgery walking, biking everywhere. Minimal pain. Can’t wait to get the other one done!
Would you refer this provider to a family or friend? Yes Did the staff make you feel uncomfortable when you called with questions or concerns? Not at all! They were happy to address every concern I had Does this provider welcome questions? Absolutely! They are happy to answer all of my questions Did this provider wear an obnoxious cologne? No, they didn't wear any cologne
Dr Smith has done two total hip replacements for me. The first was 1999. It could not have gone better. Dr. Smith is absolutely great.
They barely gave me any information at all about my aircast. I'm going to have to do my own research to get my questions answered. Their staff was friendly enough, but they didn't go out of their way to help me...especially the attending "nurse'. They didn't help me as much as I was hoping and didn't answer all my questions. The charges for my aircast was outrageous according to the manufacturer's website. They "forgot" to bill my insurance. The docor would not return my phone call.
Does this provider promptly return your phone calls? Not really. I usually have to wait a long time Does this provider give unbiased advice? Yes Does this provider have helpful information available online? No, just a basic listings page
Does this provider treat their staff well? Very! I've never seen an employer treat their staff better Was it easy to find parking at this provider's office? Yes, it was convenient Was the waiting area spacious? Yes Did this provider show attention to detail? Absolutely! They are always very careful and meticulous
Are you going to visit this provider again? Without a doubt! Does this provider give unbiased advice? Yes Was this provider late to your appointments? No, they were on time Did this provider pressure you to purchase any unnecessary products during your visit? No, my decisions were always respected
Does this provider adhere to the customer is always right policy? Absolutely, the customer is always right here Did they follow up with you after your appointment? Yes, they made sure I had everything I needed! Are you going to visit this provider again? Without a doubt! Does this provider have a good professional reputation within your community? Yes, they are known for being good at what they do Is this provider willing to pursue advice from other providers when necessary? Yes, they were willing to ask for advice when nece... read more
Steven Smith, MD has a 4.2 star rating with 28 reviews.
Steven Smith, MD is closed now. It will open tomorrow at 9:00 a.m.
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