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315 Russell St, Route 9, Hadley, MA, 01035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
According to all the sources I consulted, the car I was looking at was overpriced by at least $3,000.00, so I made an offer that was about $3,000.00 below the dealer's asking price. They made a counter offer, but still about $2,000.00 high, so we couldn't agree. Otherwise, the staff was unfailingly polite and professional, and if we'd agreed on a price, I'd have said it was a wonderful dealer to do business with.
Business response:
Thanks for the review Keith! We're sorry that we could not make a deal but we are glad that our staff was polite and professional during the process. If you change your mind or want to keep looking for other vehicles, come back and we hope we can work something out! Thanks!
They had sold the vehicle - wanted to know if I wanted to order one from them.
They need to work on communication.
Good email communication, quick respond
Very good experience the car the staff everything was professional and polite.
Excellent
Didn't address my question but was quick to contact me.
Had a great experience from start to finish. I received an immediate response to my inquiry, made an appt. to see it, bought the car the next day and they delivered it to Boston with a full tank of gas and perfectly clean. They promise, they deliver. Dave Hanks gets 10+!
Received a quick, friendly, no pressure call! The price was a little more than I wanted to spend on this car, but the experience was a good one! Thank-you
Steve Lewis Subaru has a 4.7 star rating with 2,429 reviews.
Steve Lewis Subaru is open now. It will close at 7:00 p.m.
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