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Sterling Paint & Body
- Body Shops
- Charlotte, NC
About this business
Location details
4000 Sam Wilson Rd, Charlotte, NC, 28214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sterling called my son from a police report number. They told my son that our insurance USSA told them to call my son and fix the car. Sterling took over 16 days to fix a headline and rear view mirror. They charged us a $300.00 admin fee to start the job and a $45.00 a day storage fee. They did not tell us that they charged these kind of fees. When the car was finished..Sterling held the car hostage until they received the check from USAA for their part of the bill. $750.00. My son and I were charged $575.00 for out part of ... read more
I got into an accident,the other driver was at fault,so i have to deal with their insurance.I get a call from a claims adjuster who says she works with the insurance company.They come to my house to pick up my car and drive me to the rental place to pick up a rental car.They say that they file an extention on the rental after a day so i keep the car until the car estimate and repair is done.That is a lie,they did not file for an extention and now i have to pay a late fee.We went to the car to pick up the vehicle,they will no... read more
The worst service ever almost a month to get my car fix nobody called me I have to call to check on my car they're so unprofessional the worst just the worst. Don't get your car fixed here
DO NOT TAKE YOUR CAR HERE. They are unprofessional and will have your car much longer than they say they will. Prepare to be hung up on and lied to after they get your car. The initial phone call is great but that's where the customer service ends. They won't tell you how much their "free" rental can really cost you. HORRIBLE BUSINESS PRACTICES! DO NOT LET THEM TALK YOU INTO LEAVING YOUR CAR WITH THEM!
The most horrible experience ever, very unorganized and unprofessional, I pray I never have to deal with this company again my son was called by them to come in do the paperwork so they could get him in a rental. The wait was horrible, did the paperwork to find out we had to go to another place to sign papers to release the wrecked car, come back to another long wait to find out he still can't get a rental because of his age (22) then only to be assured that the rental would be dropped off at MY place of work because I was o... read more
Frequently asked questions about Sterling Paint & Body
How is Sterling Paint & Body rated?
Sterling Paint & Body has a 2 star rating with 49 reviews.
When is Sterling Paint & Body open?
Sterling Paint & Body is open now. It will close at 6:00 p.m.
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