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Sterling Oaks Apartments
- Apartments
- Chico, CA
About this business
Location details
100 Sterling Oaks Dr, Sterling Oaks Dr, Chico, CA, 95928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Prompt responses! Karl is absolutely wonderful and the best on-site maintenance worker I've ever met. He's kind, professional, thorough, and prompt. Elena, the assistant manager, is wonderful as well. I had a few maintenence requests after moving in and they had everything scheduled and fixed within 48 hours. So greatful and impressed with this team.
Prompt response I wrote a maintenance request about my dishwasher having a leak during the draing cycle. Karl came out the next afternoon to check it out and put in a repair request with their appliance contractor. They called the next day and we made an appointment for them to come out and inspect it as soon as they could. Excellent response.
Business response:
Thank you so much for the great feedback! We’re thrilled to hear about your experience. It’s wonderful to know Karl was able to respond so quickly and get everything moving in the right direction right away. We take a lot of pride in providing prompt service and clear communication, and your review means a lot to our team! If there is ever anything else you need, please don’t hesitate to reach out. We’re always happy to help!
Carl is the best Maintenance man ever Carl is super personable and handles situations with professionalism. As a previous maintenance worker for a different property management, you dont fine many like him. Give that man a raise! The property and community is fantastic. It has a beautiful landscape with many amenities and is safe. I would recommend this complex to anyone who wants to live in a safe and warming community / area in Chico. The management team makes their best efforts to show they care about your concerns. Ive l... read more
Verified Renter Great service The technician fixed the problem well and left a courteous note. Thank you!
Verified Renter Very Poor Results I requested to have my Dishwasher repaired three plus months ago! Ginno's came out twice and finally agreed with me that the PC was bad. They referred the matter back to Sterling Oaks Staff. who have chosen to drag their feet. The left hand doesn't know what the right hand is doing. We have not had a manager onsite for some time. Yet, each month I don't receive a discount for not having a dishwasher. Which is part of the rental agreement. Basically, I continue to receive excuses. Enough for ... read more
Verified Renter Customer service here is very poor. Neighbors are rude and inconsiderate of others. You can let them know about issues several times and they’ll do nothing about it. We cannot wait to move out of here.
Verified Renter Thankful I really appreciate the caring community team. Being treated to the activities are great. (love the completed meals.. no prep for us and dishes are done) There seems to be a lot of work & effort, going into these gatherings. Thank you.
Verified Renter Maintenance Staffing has been very nice and friendly. maintenance needs major improving.
Verified Renter Sterling Oaks Apts So quiet and peaceful it can get boring. Management does a good job of keeping the place clean and in repair. We also have a guard, a good thing now days.
Frequently asked questions about Sterling Oaks Apartments
How is Sterling Oaks Apartments rated?
Sterling Oaks Apartments has a 4 star rating with 90 reviews.
When is Sterling Oaks Apartments open?
Sterling Oaks Apartments is closed now. It will open tomorrow at 9:00 a.m.
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