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Steak 'n Shake
- American
- Santa Monica, CA
About this business
Location details
1455 3rd Street Promenade, Santa Monica, CA, 90401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The food is great, but oh boy there customer service is awful, they took over an hour to give me my food and not only that , they messed up my order. Worst experience ever being my first time . Never again will I go to this location.
First time at this location. Food was great - service was smooth. Nice change of pace from other food places here.
Service is slow!! Manager doesn't care.... He actually use the words I "don't care" lovey!! I won't be back Even if the food is the best in the world... Which I doubt based on where it's located
This being a "signature" store you don't get the rest of the menu but you get an updated look. Who cares about looks when the best parts of the menu are missing. The service kinda sucked, nothing horrible. Finish the menu and youll get the other 2 stars even if the service still stinks. You ppl dont know what you're missing, where's my chilly 5 way damn it!!!
Frequently asked questions about Steak 'n Shake
How is Steak 'n Shake rated?
Steak 'n Shake has a 3.9 star rating with 1,042 reviews.
When is Steak 'n Shake open?
Steak 'n Shake is closed now. It will open tomorrow at 9:00 a.m.
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