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Steak 'n Shake

3.3

About this business

Location details

5303 Coldwater Rd, Fort Wayne, IN, 46825, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.32,762 reviews
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Susan Camilli's profile image
Susan Camilli 
5 years ago
Theresa Navalta's profile image
Theresa Navalta 
5 years ago

Went to grab some lunch today. Not only was the drive thru lady in a bad mood, I asked for 4 honey mustards which I was happy to pay for. She made me pull up when there was NO ONE in line the entire time and when I got home, each of the 4 containers had enough of honey mustard to cover the bottom of them. All 4 wouldnt even equal 1 but yet I was charged extra. The shakes were only 1/2 full as well. Disappointed. 

Sondra Cole-Snow's profile image
Sondra Cole-Snow 
5 years ago

worse service I have ever had! She never cleared the dirty dishes or asked us if our food was correct, even though she walked by our table several times and was NOT busy.The restroom was filthy, smelled and looked like it had not been cleaned in weeks. A female employee was talking so loud about her "needing to pee" that I'm sure the whole dining room could hear it. When we went to pay our bill, the manager looked at us several times but ignored us so she could lean against the counter and watch the French fry cook. about 10... read more

Donna Leonard's profile image
Donna Leonard 
5 years ago

Turn the heat on instead of blowing cold air on everyone and their food in March! The thermostat isnt working right and always blows cold air when its off, and if you turn the heat on it gets to hot in there? Thats what the waitress said. I will never return! 

Cheryl Coveney Parente-Roggow's profile image
Cheryl Coveney Parente-Roggow 
5 years ago

Friendly staff ready to serve. Comfort food and presented well. 

Bobby Mitchell's profile image
Bobby Mitchell 
5 years ago
Natasha Marie Garriott's profile image
Natasha Marie Garriott 
5 years ago
Elizabeth Garretson's profile image
Elizabeth Garretson 
5 years ago
Chris Ohlrogge's profile image
Chris Ohlrogge 
5 years ago

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.3 star rating with 2,762 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open at 9:00 a.m. 

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