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Staypineapple, An Elegant Hotel, Union Square San Francisco

4.4

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Location details

580 Geary St, San Francisco, CA 94102, San Francisco, CA, 94102, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,536 reviews
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Jes Chambers's profile image
Jes Chambers 
on Google
5 days ago

Came here for a girls trip and pulled up to unhoused people everywhere and a less than safe environment for us. So much so, we hesitated getting out of the car. When we checked in, they notified us the elevator was broken but we could have help taking our luggage up. Then wrote the 4th floor on our room key. Not going to work with the mobility issues we had. They told us parking was completely on us. The cherry on top was parking $50 a day right next door and they had no affiliation. I was not anticipating an extra $200 on t... read more

Patsy Lee's profile image
Patsy Lee 
on Google
5 days ago

Unfortunately I had a bad stay at this hotel, but they have now refunded me for the night. Summary: a random person used a key to enter my hotel room in the middle of the night, the hotel can't tell me why, and told me they deducted a fee for that night to make up for it. Then they added an extra fee for no reason to my bill, to recoup the losses, and can't or won't even call their manager to explain why. I subsequently emailed the manager and they refunded me the night. Long version: On the first night, a guest that I didn'... read more

Nigel Wood's profile image
Nigel Wood 
on Google
6 days ago

The lift was broken and was told it wouldn't be fixed for at least 2 weeks. With no one there to help we have to carry 2 suitcase weighing 50lbs up 7 floors The facilities at the hotel were not available at all and haven't been used since the pandemic The room was very nice and clean. The hotels reception and lobby was very nice and fresh and hairy. The location was really good being near union square was great for access to all transportation in the city 

Jennifer Chiu's profile image
Jennifer Chiu 
on Google
a week ago
Raymond Finnegan's profile image
Raymond Finnegan 
on Google
a week ago

We spent 4 nights here. We knew ahead of time that the hotels elevator was out of service as they informed us when we were just confirming our nights. As much as it was an inconvenience being on the 6th floor, they waived fees, they didn’t have to but did. We were very thankful. Now we came back late every night from the GD 60th shows at Golden Gate. Now 2 nights Nixxy had to deal with angry customers. I sat there as Nixxy was calm and collected answering these unsatisfied customers. Nixxy handled it like an absolute profess... read more

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Frequently asked questions about Staypineapple, An Elegant Hotel, Union Square San Francisco

How is Staypineapple, An Elegant Hotel, Union Square San Francisco rated?

Staypineapple, An Elegant Hotel, Union Square San Francisco has a 4.4 star rating with 1,536 reviews. 

When is Staypineapple, An Elegant Hotel, Union Square San Francisco open?

Staypineapple, An Elegant Hotel, Union Square San Francisco is open now. It will close tomorrow at 12:00 a.m.  

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