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We provide sales and service of outdoor power equipment. Our staff are friendly, and very knowledgeable, to ensure you get the right equipment for the right job. Our technicians are factory trained and certified, to preform accurate, and affordable repairs.
4067 State St, Salem, OR, 97301, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Terrible customer service. After spending thousands over the years, the one time we had to return a less than $200. saw, that cost us a job becouse it wouldn't run, they were nit picking and sarcastic to me. We will not recommend them or spend another dime in that shop. Unfortunate.
Business response:
We are very sorry you feel this way. We feel we have been generous in this situation by allowing you to return a well used saw 2 months after it was purchased. We reviewed the video to see if we were unaware of anyone being sarcastic, and we do not see that happening. As for being nit picky, the bar was bent and the chain very dull from use, and upon return we do expect everything that went with the saw to be returned. After it was returned, we changed out the fuel and the fuel filter and it ran fine. We suspect it was being... read more
Stopped by the other day for an extra chain and a few small supplies. Very kind and helpful service. I've been buying all of my Stihl products from this shop for many years. Fast, friendly service.... very refreshing these days. Keep up the great work!
Business response:
Thank you so much for your very kind words. Helping our customers as best as we can is what we strive for.
Bad owners bad customer service there ppl to take ur money and tell you to go no care at all was done to me so done with ppl that think they can treat ppl like that will never go back
Business response:
Well josh, beings you were told not to come back, after you accused us of short changing you even after we proved the point on video, as well as previous problems with you, you can say what you want, to bad its not coherent. But you are correct in that you will never come back.
lower their prices! Sell what the customer wants, not try to upsell.
THE FAST FRIENDLY SERVICE AND CLEAN DISPLAY AREA
Great service. Answered all my questions.
they did the Jan special on my lawnmover they breathed new life into our mower at reasonable price great work great custoner service
Knew what I wanted in and out in 10 minutes!
State Street Saw Shop has a 3.7 star rating with 187 reviews.
State Street Saw Shop is closed now. It will open at 8:00 a.m.
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