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556 Castro St, San Francisco, CA, 94114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Traci and her team, especially Rocio, provide excellent customer service. They communicate promptly and effectively whenever I need help with a policy issue.
I've used this office for years and have always received great service. Eva Lee is terrific - always responds quickly, answers questions thoroughly, a pleasure to work with.
I've had renters insurance with them for over a decade and always receive great customer service when I have a question. I recently inquired about business insurance and Rocio Jimenez was wonderful, explaining all the ins and outs to me through email as I don't know the first thing about it. I feel confident in knowing they will help me with the best policy for my needs when I am ready.
Great, just don’t expect white-glove service I’ve been with them for a few years now. This office is better than most State Farm agents in the area. Expect some sales pressure from them from time to time, and you need to decide what’s right for you. They are usually well staffed and responsive if you have the right contact information. I tried to email a past agent from their office who I don’t know if they still work there or not because there was no email bounce back. Eventually, I emailed their main address and got Rocio ... read more
Desy Velazquez was helpful and courteous! She made sure I was able to update my documents in a timely manner!
State Farm: Traci Hollander has a 4.9 star rating with 567 reviews.
State Farm: Traci Hollander is closed now. It will open tomorrow at 9:00 a.m.
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