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State Farm Insurance

5.0

About this business

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

9044 Middlebrook Pike, Knoxville, TN, 37923, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0181 reviews
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Tammy Hurt's profile image
Tammy Hurt 
on Google
3 weeks ago

My son was rear-ended by an uninsured motorist and our claim was handled by Amanda. She was very communicative throughout the entire process. As soon as information was available, she relayed it. Even if that was all there was to this event, I would still leave her a raving review. Unfortunately, my husband, Michael, had to have an emergent appendectomy at the same time that my son's truck was deemed to be a total loss. She moved the communication over to me, and not only did she help us out in every possible way professiona... read more

Nicholas Bolinger's profile image
Nicholas Bolinger 
on Google
3 months ago

I was in a car accident in October of last year and the Mike Lewis State Farm claims department walked me through the entire process. Amanda was particularly helpful and very supportive throughout the process by providing check-ins and updates regularly, she was available via text, email, and calls (which was very handy for me) she also took time out of her day to help explain things to me until I had a crystal clear understanding of what was going on and what the next steps were. The other claim’s team members that helped w... read more

Brenda Boise's profile image
Brenda Boise 
on Google
4 months ago

The Mike Lewis team is always helpful but Amanda deserves a 10 Star Review for exceptional communications with every claimant and all associated vendors/businesses. She provides clear expectations to all involved parties and works tirelessly until every claim has been processed successfull and in a timely manner. THANK YOU Amanda for your exceptional customer service and attention to every detail along the way!. 

molly veness's profile image
molly veness 
on Google
4 months ago

Jeff Hall is a rockstar agent! He personally came and rescued me on the side of the road. He filled my car with gas and followed me to the gas station to make sure I could safely get back on the road. He went the extra mile and really exemplifies what it means to be a good neighbor! 

Susan Wright's profile image
Susan Wright 
on Google
4 months ago

The whole office feels like family. Very attentive to your needs. My accident was handled with not only efficiency but with kindness. I can not recommend Mike, Judy, and Amanda more. 

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Frequently asked questions about State Farm Insurance

How is State Farm Insurance rated?

State Farm Insurance has a 5 star rating with 181 reviews. 

When is State Farm Insurance open?

State Farm Insurance is closed now. It will open on Monday at 8:00 a.m. 

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