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Starwood Hotels & Resorts Worldwide

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1.0
3 reviews
|Hotels|San Francisco, CA 94105

33 New Montgomery St, San Francisco, CA 94105

(415) 995-9700

https://www.marriott.com/default.mi?redirectFrom=www.starwoodhotels.com

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HOWARD S review for Starwood Hotels & Resorts Worldwide
HOWARD S on BBB

4 years ago

05/07/2018, 07:13 AM
*** ****** *** ******* ******* Gave ME Very Poor Phone Service And Hung Up On ME Three (3) Times! Back on Friday, May 4th, 2018 at approximately 10:00 p.m., I had made a phone call to The ****** *** ******* Airport Hotel at ***** ******** because my friend was staying there at that time and sadly, their Female Employee was Very, Very Rude To Me Over The Phone for Invalid Reasons! I do NOT know the name of the female employee who Hung Up On ME at least three (3) times, but she also Banged The Phone Right In My Ears and during each interaction I Did Provide The Room Number And The Guest's First Name who was ****** and she still Refused To Transfer The Call. After Getting Hung Up On Three (3) Times In A Row, I Decided To Make A Fourth Call and this time around I asked to speak with the On Duty Manager and some dude who answered the phone started off by Wrongfully Accusing ME of Making A Threat when I Clearly Stated that I am going to Publish Negative Reviews about this Horrific Experience coming from The ****** *** ******* Airport Hotel on to Major Social Media Websites and then He Even Hung Up On ME! Please NOTE: I Have The Legal Right To Free Speech And Expression as it is written in the Second (2nd) Amendment Of The Constitution. Please Also NOTE: It Is Funny, but Back On Thursday, May 3rd, 2018, I did Not Have The SAME Problems When Calling My Friend At The Hotel Using The Same, Exact Phone Number ***** ********. Final Thoughts: I Do Not Know What Goes On Behind Closed Doors At The ****** *** ******* Airport Hotel, but I Think That The Girl Who Hung Up On ME At Least Three (3) Times Does Not Enjoy Her Job, Nor Working There And Would Be Much Better Off If She Were Placed Somewhere Else! Thank you. Sincerely yours, ****** **** *****Visitor Angry And Upset The ****** *** *******Airport Hotel Caller Executive, Volunteer Writer And Promoter For ****** *** *********** Websites /HPS
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H. S. review for Starwood Hotels & Resorts Worldwide
H. S. on BBB

4 years ago

05/07/2018, 06:55 AM
*** ****** *** ******* ******* Gave ME Very Poor Phone Service And Hung Up On ME Three (3) Times! Back on Friday, May 4th, 2018 at approximately 10:00 p.m., I had made a phone call to The ****** *** ******* Airport Hotel at ***** ******** because my friend was staying there at that time and sadly, their Female Employee was Very, Very Rude To Me Over The Phone for Invalid Reasons! I do NOT know the name of the female employee who Hung Up On ME at least three (3) times, but she also Banged The Phone Right In My Ears and during each interaction I Did Provide The Room Number And The Guest's First Name who was ****** and she still Refused To Transfer The Call. After Getting Hung Up On Three (3) Times In A Row, I Decided To Make A Fourth Call and this time around I asked to speak with the On Duty Manager and some dude who answered the phone started off by Wrongfully Accusing ME of Making A Threat when I Clearly Stated that I am going to Publish Negative Reviews about this Horrific Experience coming from The ****** *** ******* Airport Hotel on to Major Social Media Websites and then He Even Hung Up On ME! Please NOTE: I Have The Legal Right To Free Speech And Expression as it is written in the Second (2nd) Amendment Of The Constitution. Please Also NOTE: It Is Funny, but Back On Thursday, May 3rd, 2018, I did Not Have The SAME Problems When Calling My Friend At The Hotel Using The Same, Exact Phone Number ***** ********. Final Thoughts: I Do Not Know What Goes On Behind Closed Doors At The ****** *** ******* Airport Hotel, but I Think That The Girl Who Hung Up On ME At Least Three (3) Times Does Not Enjoy Her Job, Nor Working There And Would Be Much Better Off If She Were Placed Somewhere Else! Thank you. Sincerely yours, ****** **** *****Visitor Angry And Upset The ****** *** *******Airport Hotel Caller Executive, Volunteer Writer And Promoter For ****** *** *********** Websites /HPS
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X Smith review for Starwood Hotels & Resorts Worldwide
X Smith on BBB

4 years ago

11/24/2017, 07:50 AM
SPG uses false rates and availability to lure customers then claims there are no rooms available or the rate has changed.
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