Start Fresh Cars's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Start Fresh Cars

3.2

About this business

Location details

837 Erie Blvd W, Syracuse, NY, 13204, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.2223 reviews
Select a rating
Martin Kostadinov's profile image
Martin Kostadinov 
5 years ago

OMPLAINT SUBMITTED TO BBB This is my 2nd complaint in less than 30 days that I am filing against this dealership. I marked the last one as resolved because they insisted I do so. I sincerely believed the issues were resolved. The reason I brought the vehicle back to the dealership the 1st time was because I took it to a repair shop and they found a slew of issues with the car. These issues were as follows. Both front lower ball joints were very loose and needed replacing as s... Continue Reading 

Arielle Shaffer's profile image
Arielle Shaffer 
5 years ago

Well had a car for 2 years from them... after $8,000 in warranty work and now spending $800 every other month in repairs for a grand total of $15,000 I now have to go upside down and trade in this truck that is only worth $4,000 and I owe $11,000 on it still, just to have reliable transportation. their cars are garbage!! I CANNOT stress it enough to find a better dealer then Start fresh auto! 

Mike Bukowski's profile image
Mike Bukowski 
5 years ago

They sold me a lemon with a warrenty that is bunk and refuses to fix the car. purchased in december. brought it back weeks after buying.... they have had it for 4 months and refuse to pay for the parts. the warrrenty company refuses to pay for it because it was broken when they sold it. they dont call you back. 5 payments made since purchase. 4 of which the car has been in thier posession. never even got an apology! left 20 messages not a single call back. they screen my calls and dont answer the phone. mechanic that works t... read more

Business response:

We do not have your car, and have not had it for 4 months. I heard from the shop you dropped your car off at the warranty won't cover part they said covered in their brochure. My mechanic told me you burned up your car on purpose. He said you must have been drag racing or doing donuts or something crazy. The car did not leave our store the way you dropped it off. 

Mike Bukowski's profile image
Mike Bukowski 
5 years ago
Crystal Bell-Burton's profile image
Crystal Bell-Burton 
5 years ago

Mary and Samila were fabulous. I walked in at 9 am and was out in a car by noon. No hassle, easiest car buying experience I have ever had. 

Renee Parker's profile image
Renee Parker 
5 years ago

just bought my second car .. very happy.. thank you so much!! 

Mary Smith's profile image
Mary Smith 
recommend  Recommended
5 years ago

Best prices in town. Lots of inventory. Free credit counseling for those who want to boost credit score. Try this place 1st. 

Buzz Bellski's profile image
Buzz Bellski 
recommend  Recommended
5 years ago

Great service. Helps with bad credit. 

Sharon Hinton's profile image
Sharon Hinton 
recommend  Recommended
5 years ago

5 Stars. We were looking for my son’s “first” car and it was a good experience. I told them how much we had to spend and when we needed it by and Max came through for us. A dash light came on a few days later and they repaired the problem and accommodated OUR time schedule promptly. Mary and another gentlemen in the trailer next door were also helpful in looking online for the best deal and finding some well made filters that we wanted to replace. Pleasant experience from start to finish! 

Frequently asked questions about Start Fresh Cars

How is Start Fresh Cars rated?

Start Fresh Cars has a 3.2 star rating with 223 reviews. 

When is Start Fresh Cars open?

Start Fresh Cars is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com