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Starbucks
- Coffee & Tea
- Lexington, MA
About this business
Location details
60 Bedford St, Lexington, MA 02420, Lexington, MA, 02420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 7:00 p.m. |
Ordered 2 venti shaken espressos. When we got them they were not full. My fiancé asked if they could remake it and was told “it’s the machine that’s how they come” and then went back after and asked for the drinks to be remade to be full for $15 worth of coffee. The barista basically spit in his face. Extremely disappointed with the service. Danny was the person who was “assisting” us.
To the manager I spoke with today at Starbucks: I strongly suggest you reconsider how you communicate with paying customers. I came back to the store after not receiving my mobile order this morning—during what was clearly a very busy rush with a 40-minute wait. Instead of being understanding or even neutral, you treated me like I was lying about the situation. Just because your team failed to follow proper protocol—like confirming customer names—does not mean I fabricated a story just to get a drink. Your dismissive tone, s... read more
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.2 star rating with 446 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 8:00 p.m.
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