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1815 Hillsdale Ave #20, San Jose, CA 95124, 1815 Hillsdale Ave, San Jose, CA, 95124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 4:30 a.m. to 7:00 p.m. | |
| Fri | 4:30 a.m. to 7:00 p.m. | |
| Sat | 4:30 a.m. to 6:30 p.m. | |
| Sun | 5:30 a.m. to 6:30 p.m. |
I usually place my order through the mobile app ahead of time, but when I arrive, they are barely starting to work on it. It then takes another 10–15 minutes for my order to be ready. I normally come in around 5:00 Am, and the service during that time is very slow. I just wanted to share this feedback in hopes that the process can be improved.
Outstanding Customer Service Thank You Zara!!
Everytime I order at Starbucks, there are 1/4 to 1/3 of chance the Barista will get it wrong. They always offer to remake them for me so really it’s not a big thing. This Starbucks is the only one I have been EVER mess up my order and refuse to get it right. I am not sure whether it’s another of the broader Starbucks policy, or it’s the store policy. I will not visit this store anymore, very disappointed as Starbucks’ overall service quality seems to keep dropping
Sarah, the manager is polite, courteous and an excellent employee. Thank you, Sarah
Starbucks has a 4.1 star rating with 411 reviews.
Starbucks is open now. It will close at 7:00 p.m.
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