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Starbucks

4.1

About this business

Location details

1815 Hillsdale Ave #20, San Jose, CA 95124, 1815 Hillsdale Ave, San Jose, CA, 95124, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 7:00 p.m.
Tue5:00 a.m. to 7:00 p.m.
Wed5:00 a.m. to 7:00 p.m.
Thu4:30 a.m. to 7:00 p.m.
Fri4:30 a.m. to 7:00 p.m.
Sat4:30 a.m. to 6:30 p.m.
Sun5:30 a.m. to 6:30 p.m.
4.1411 reviews
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Mayra Cruz's profile image
Mayra Cruz 
19 hours ago

I usually place my order through the mobile app ahead of time, but when I arrive, they are barely starting to work on it. It then takes another 10–15 minutes for my order to be ready. I normally come in around 5:00 Am, and the service during that time is very slow. I just wanted to share this feedback in hopes that the process can be improved. 

Stephanie Hamilton's profile image
Stephanie Hamilton 
a month ago

Outstanding Customer Service Thank You Zara!! 

Marvin Chao's profile image
Marvin Chao 
a month ago

Everytime I order at Starbucks, there are 1/4 to 1/3 of chance the Barista will get it wrong. They always offer to remake them for me so really it’s not a big thing. This Starbucks is the only one I have been EVER mess up my order and refuse to get it right. I am not sure whether it’s another of the broader Starbucks policy, or it’s the store policy. I will not visit this store anymore, very disappointed as Starbucks’ overall service quality seems to keep dropping 

Kyle Knight's profile image
Kyle Knight 
a month ago

Sarah, the manager is polite, courteous and an excellent employee. Thank you, Sarah 

Abraham Uranga's profile image
Abraham Uranga 
a month ago

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 4.1 star rating with 411 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 7:00 p.m. 

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