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Starbucks
- Coffee & Tea
- Holyoke, MA
About this business
Location details
40 Holyoke St, Holyoke, MA 01040, Holyoke, MA, 01040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:30 a.m. to 8:00 p.m. | |
| Sat | 5:30 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
Mistakes happen. I’m understanding. But the level of carelessness and unprofessionalism of these young people employed at this establishment is unacceptable. I ordered a Carmel iced latte with almond milk as a mobile order and my order was black coffee upon entering the establishment. I told the young man, I’m not sure what happened but I don’t think this is my order. He said he can remake it. As I waited, he began to make my order with one hand and his phone in the other. I would assume his lack of attention is the reason m... read more
This store used to be run so well with a great friendly service oriented staff. Sadly this is no longer the case. Management has changed and so has the service. After 2 flawed visits on the evening of July 3rd, I will never return to this store. Drinks were not made right and when brought to their attention, their apathetic attitudes about it was the last straw for me. Clearly corporate no longer cares about this store, probably because of its location. This store is no longer worth visiting.
I used to go here to sit and get caffeinated for a minute before my night shift, but never knowing what kind of service I would be getting based on who is working there started getting old. I work as a barista as well to make a little extra cash, so I am incredibly empathetic on the stress of it, but rolling eyes when I'm asking for a refill of just black coffee in an empty store made me feel really small. I don't make much, so the new starbucks refill policy brought me back to the chain, but I steer clear of this location n... read more
This store used to be run so well with a great friendly service oriented staff. Sadly this is no longer the case. Management has changed and so has the service. After 2 flawed visits on the evening of July 3rd, I will never return to this store. Drinks were not made right and when brought to their attention, their apathetic attitudes about it was the last straw. Clearly corporate no longer cares about this store, probably because of its location. This store is no longer worth visiting.
Love love love especially this Starbucks!!! Keep the Summer Skies, Summer Berry Lemonade/Refresher!!! Letsssss start a petition! It’s needed all year round!!! Starbucks CEO hear us lovers out!!! Love the vibes here, fast paced , and always sweethearts Anyways, just an example I experienced, I tried calling to change one thing on my order that made it a $10 drink, but I tried calling before cause I know they’re making that drink instantly, called the wrong Starbucks of course my bad, already a car away from the window, tried ... read more
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.5 star rating with 47 reviews.
When is Starbucks open?
Starbucks is closed now. It will open tomorrow at 5:00 a.m.
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