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Starbucks

3.5

About this business

Location details

40 Holyoke St, Holyoke, MA 01040, Holyoke, MA, 01040, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 8:00 p.m.
Tue5:00 a.m. to 8:00 p.m.
Wed5:00 a.m. to 8:00 p.m.
Thu5:00 a.m. to 8:00 p.m.
Fri5:30 a.m. to 8:00 p.m.
Sat5:30 a.m. to 8:00 p.m.
Sun6:00 a.m. to 8:00 p.m.
3.546 reviews
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David's profile image
David 
on Google
3 weeks ago

This store used to be run so well with a great friendly service oriented staff. Sadly this is no longer the case. Management has changed and so has the service. After 2 flawed visits on the evening of July 3rd, I will never return to this store. Drinks were not made right and when brought to their attention, their apathetic attitudes about it was the last straw for me. Clearly corporate no longer cares about this store, probably because of its location. This store is no longer worth visiting. 

Shane's profile image
Shane 
on Google
4 weeks ago

I used to go here to sit and get caffeinated for a minute before my night shift, but never knowing what kind of service I would be getting based on who is working there started getting old. I work as a barista as well to make a little extra cash, so I am incredibly empathetic on the stress of it, but rolling eyes when I'm asking for a refill of just black coffee in an empty store made me feel really small. I don't make much, so the new starbucks refill policy brought me back to the chain, but I steer clear of this location n... read more

David's profile image
David 
on Google
a month ago

This store used to be run so well with a great friendly service oriented staff. Sadly this is no longer the case. Management has changed and so has the service. After 2 flawed visits on the evening of July 3rd, I will never return to this store. Drinks were not made right and when brought to their attention, their apathetic attitudes about it was the last straw. Clearly corporate no longer cares about this store, probably because of its location. This store is no longer worth visiting. 

Brianna B (Bri)'s profile image
Brianna B (Bri) 
on Google
a month ago

Love love love especially this Starbucks!!! Keep the Summer Skies, Summer Berry Lemonade/Refresher!!! Letsssss start a petition! It’s needed all year round!!! Starbucks CEO hear us lovers out!!! Love the vibes here, fast paced , and always sweethearts Anyways, just an example I experienced, I tried calling to change one thing on my order that made it a $10 drink, but I tried calling before cause I know they’re making that drink instantly, called the wrong Starbucks of course my bad, already a car away from the window, tried ... read more

Ariael Santana's profile image
Ariael Santana 
on Google
2 months ago

This location never closes at their correct closing time. Everytime i try and get a coffee a half hour before there posted closing time they always claim they are closed and its only this location i can go 5 mins before closing at any other starbucks and still get served. Today i stopped at 8pm when the posted closing time says 830 online and 830 in person, the drive thru lights were off and they just stated they were closed and i said but you guys are open for anothe half hour and i was completley ignored so i drove around ... read more

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Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.5 star rating with 46 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 8:00 p.m.  

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