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Starbucks
- Open
- Closes 8:00 p.m.
- Coffee & Tea
- Des Moines, IA
About this business
Location details
3830 Merle Hay Rd, Des Moines, IA 50310, Des Moines, IA, 50310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 8:00 p.m. | |
| Tue | 5:30 a.m. to 8:00 p.m. | |
| Wed | 5:30 a.m. to 8:00 p.m. | Open now |
| Thu | 5:30 a.m. to 8:00 p.m. | |
| Fri | 5:30 a.m. to 8:00 p.m. | |
| Sat | 5:30 a.m. to 8:00 p.m. | |
| Sun | 5:30 a.m. to 8:00 p.m. |
I ordered a Carmel ribbon crunch Frappacino and I asked for extra Carmel and whipped cream. When I received my drink it didn't have the whipped cream and Carmel that I requested. When I mentioned this to the young lady who took my order she was really rude to me and scoffed at me. This is not the way to treat your customers. I understand that people might be having a bad day, but it isn't right to take it out on customers. This is the only Starbucks where I felt unwelcome, so I will not be returning to this location.
Staff was extremely loud.
Giana is the sweetest person ever. Provides the best customer service!!! I recommend checking out this Starbucks on Merle hay!
The Starbucks on 3830 Merle Hay Ave. is awesome! They are super friendly all the time and I go in there quite frequently. They’re extremely helpful and knowledgeable about the products they sell and they always have a positive attitude which I find awesome as well. They are polite and personable and fast, even though I enjoy their conversation. Avalon, Sofia, Jazzy, and Maddie deserve recognition for their above and beyond reproach to their customers, their professionalism, and their overall attitude in general! Starbucks is... read more
the guy at the window at 1:30 was extremely rude and passive aggressive towards me when it wasn’t really necessary….it kind of ruined my mood and made me feel really uncomfortable. they were even out of what i ordered and it was totally fine with getting something else when i paid for the original thing :/ i hope he has a better day
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.1 star rating with 651 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 8:00 p.m.
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