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Starbucks

3.7

About this business

Location details

500 Mercantile Pl, Fort Mill, SC 29715, Fort Mill, SC, 29715, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 8:00 p.m.
Sat6:00 a.m. to 8:00 p.m.
Sun6:00 a.m. to 8:00 p.m.
3.799 reviews
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Bianca Wright's profile image
Bianca Wright 
2 months ago

Probably the worst Starbucks in the area. Only go here if you want your order wrong and rude service. The drinks are too expensive for the experience here. Waited 17 minutes for an app order. Told the manager I had to go so I wanted my money back and she walked away from the register and started making drinks. When I asked her why she ignored me, she said my drinks were coming. Not sure if I was ignored bc I’m black or she’s just rude. Either way, never again will I come to this location. I will drive out my way to go to Kin... read more

Jill Vandergriff's profile image
Jill Vandergriff 
2 months ago

Was greeted very rudely with attitude . “What do you want?” My girls and I ordered. Cashier was very curt, “is that all?” Did not say thanks, have a good day , etc. (even after we were friendly to her) Complained gruffly to the other employee about how busy they were. (No one else was in line) Put my kids strawberry lemonade down and dropped the straw next to it with an annoyed eye roll. At the pickup counter an older man asked nicely if the drink on the counter was his wife’s. The girls rudely replied with a huff, “You can ... read more

Jessica Crowell's profile image
Jessica Crowell 
6 months ago

Ordered a pink drink. All of the pink drinks I have ever ordered have been consistent except for here. My drink was pretty much just cream/milk. When I asked them to fix it they said they would just make it the same way and were unwilling to work with me. I had to request a refund because they don’t know how to make one of their most popular drinks. Very disappointing. 

Karen Avetisyan's profile image
Karen Avetisyan 
8 months ago

The worst customer service I have ever had in Starbucks. 2 girls were chatting with someone whom they knew and were working slowly and it took 4 minutes until she came to register and took the order and this only small Starbucks in Harris Teeter. The tall girl was rude. 

Manuel Contramaestre's profile image
Manuel Contramaestre 
11 months ago

The place in Rock Hill is 5 stars because there all people understand what is a customer that’s meant they making everything to see happiest face on all customers that going there. My wife loved this place for the amazing environment. Thank you all for amazing services 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻 

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.7 star rating with 99 reviews. 

When is Starbucks open?

Starbucks is closed now. It will open tomorrow at 6:00 a.m. 

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