Starbucks

Ashleigh Geissert 

on Google

2 months ago

I ordered a Java chip frappe. When I picked up my order I noticed it was a mocha cookie crumble. I let the barista know that I actually ordered a Java chip. She told me they were the exact same thing but if I really wanted it she would make the exact same thing again. I get a Java chip frappe every time I go to Starbucks so was pretty surprised that the barista didn’t know what I was talking about or what the difference was. I didn’t really feel like arguing with her so just accepted the incorrect drink and left, but it was ... read more

erika branch 

on Google

a year ago

I was just there this morning. I ordered a medium pumpkin spice latte. I got a small black coffee. Turned around and went to the walk up window and told them I had ordered a medium pumpkin spice latte and gotten a black coffee. Girls were non chalant and no big deal about it, smiling and I was given a small pumpkin spice latte. Terrible at taking orders, terrible customer service. Thankful there are other starbucks options on commercial. Paid for a larger drink than I was given and was late for work because I was given the w... read more

Joyce Baker 

on Google

a year ago

Normally, I'm a passenger in drive-up. Very efficient door service and great variety of coffees plus extra goodies!