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496 E State St, American Fork, UT 84003, American Fork, UT, 84003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 9:00 p.m. | |
| Tue | 4:30 a.m. to 9:00 p.m. | |
| Wed | 4:30 a.m. to 9:00 p.m. | |
| Thu | 4:30 a.m. to 9:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 4:30 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Went in the other day and picked up my coffee that I had pre-orderd. Only to find out once I’m settled in the table that their wifi was not working. I had work to do and drove a relative long way cause this was my preferred location. Complained to one of the baristas about the wifi not working but gave me a like ‘what do you want me to do about it’.
Absolutely awful service! I ordered a white chocolate and they gave me a latte instead. When I complained, they insisted that was the “white chocolate.” I told them it clearly had coffee in it, which I never asked for, and the response I got was basically, “Too bad, that’s what you’ve got.” To make it worse, they didn’t even bother to fill my lemonade properly — it was left two fingers short. Honestly, it was the worst, most disappointing experience I’ve ever had at a Starbucks.
Least favorite local location, we drive out of the way now to go to any other location to avoid this one. The coffee frap they make is literally like a white cream smoothie with no coffee flavor to it at all and they always charge ridiculous prices for nonsense that other locations don’t, like 80¢ for caramel drizzle, but a week ago it was 60¢.
Strawberries in my refresher were brown and there was a big long stick in my drink. Very disappointed.
Starbucks has a 4 star rating with 654 reviews.
Starbucks is open now. It will close at 9:00 p.m.
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