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Starbucks
- Coffee & Tea
- Willoughby, OH
About this business
Location details
5880 SOM Ctr Rd, Willoughby, OH 44094, Willoughby, OH, 44094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 8:30 p.m. | |
| Tue | 4:30 a.m. to 8:30 p.m. | |
| Wed | 4:30 a.m. to 8:30 p.m. | |
| Thu | 4:30 a.m. to 8:30 p.m. | |
| Fri | 4:30 a.m. to 8:30 p.m. | |
| Sat | 5:00 a.m. to 8:30 p.m. | |
| Sun | 5:00 a.m. to 8:30 p.m. |
I usually don't have any issues with the Starbucks. But today, I was greeted by a very negative vied person, I don't want to ever talk down on somebody because everybody has a bad day. But I kept smiling at this person free give me I'm not sure who they were, but they have long blonde hair and a ponytail and looked like they've never smiled in their life. Besides getting my drink wrong. And asking politely for it to be fixed.I was greeted again with an Ira.And like it was my fault that they messed up my drink.This is not the... read more
Please give Zak a refresher in cx service, I’m a regular at this location and the customer service is usually top tier so much so that I will not let Zak’s overly sassy/ passive aggressive attitude and poor performance give you guys a low rating.
megan and kyra are the best!!! super nice girls & so helpful & accommodating. i come to this location cause of them since they know how to make the brown sugar shaken espresso the right way!
megan is the best!!! super nice girl & so helpful & accommodating. i come to this location cause of her since she knows how to make the brown sugar shaken espresso the right way!
I stop at the Starbucks regularly on my way into the office. The staff is always so kind and engaging and my drinks are always exactly what I order. They are always busy in the drive through and store but still take the time to say good morning and create a good customer experience. I even recently had one of the crew sing ABBA with me when I walked in wearing a dancing queen shirt. The energy in the store makes my morning, the coffee is just what brought me in.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.3 star rating with 438 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 8:30 p.m.
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