Starbucks's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Starbucks

3.4

About this business

Location details

9670 Prominent Point, Colorado Springs, CO 80924, Colorado Springs, CO, 80924, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
3.468 reviews
Select a rating
David Tegano's profile image
David Tegano 
2 months ago

Order was messed up, badly. Bad tasting coffee and they forget the syrups. The served the entire family behind me in line before I got my coffee and when I asked to make sure they hadn't forgotten about my cup, they were quite rude about it. 

Card Tower Enthusiast's profile image
Card Tower Enthusiast 
3 months ago

Honestly, it disappoints and saddens me to leave such a low review… because it was all but ONE person who made my experience so negative.:( Thank you so much to the kind baristas who answer questions without condescending customers who just might not know better! I wish I knew her name, but please reconsider your staff; there’s a heavy imbalance. 

Marilyn O.'s profile image
Marilyn O. 
3 months ago

I come to this location in the morning when I'm shopping at Target. I don't know who's running this place but everytime that I do get coffee, the place is always dirty. Today I saw the counter with empty plastic container and crumbs all over. On the other side of the counter was ice and crumbs all over as well. There was 3 employees (1 male, 2 females) working and it wasn't even that busy. As a customer, seeing how the place is definitely a turn off and would definitely not be getting anymore coffee from this location. The c... read more

Kenna's profile image
Kenna 
a year ago

The workers took our order but just ignored us and didn’t give us our food we waited 20 minutes until we finally asked for our cake pops and the workers were talking about a concert the whole time and playing with the money and just doing stuff on their phones. There was really bad service. I wouldn’t recommend going to this Starbucks. 

Katie Peck's profile image
Katie Peck 
a year ago

This is the second time I’ve had a bad experience with the mobile pick up option. The first time, I ordered a Trenta drink and they brought out a tall so I had to bring my kids inside to get the right size. Is it a big deal? No, but it kind of defeats the purpose of a delivery service if you have to go in to fix the mistakes. Then today I ordered a tall Frappuccino and a croissant warmed up. I got the Frappuccino, but no straw and the croissant was cold. If you’re going to offer the service with the drive up option, double c... read more

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.4 star rating with 68 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 8:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com