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4525 Mayfield Rd, South Euclid, OH 44121, South Euclid, OH, 44121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 9:00 p.m. | |
| Wed | 5:00 a.m. to 9:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 9:00 p.m. | |
| Sun | 5:00 a.m. to 9:00 p.m. |
I’m writing to share my recent experience at your store on September 12th around 3:26 PM, which was unfortunately very negative. From the start, the interaction felt off. At the drive-thru, the employee taking my order was not customer-friendly. When I arrived at the window, I greeted her with “Hi, how are you?” twice. The only response I received was “huh,” followed by silence as she closed the window. When I handed her payment, there was confusion about the total. I thought she said $10.01, so I gave her $20.01. My change ... read more
Just drive through coffee
It took 10 minutes to get a frappuccino at 150pm. There was no one there. Only the workers laughing and joking inside.
Unfortunately visting a city that doesn't have many local coffee spots, so I patronized this particular Starbucks location. My drink was made incorrectly, then it was "remade", and was still incorrect. I really can't comprehend why people do not pay attention. It's very simple to make a latte and follow directions. I had to ask for my money back, because I did not have the patience for incompetence today. Left this location and went to another location and my drink was made good, but after 3 times.
Unfortunately visting a city that doesn't have many local coffee spots, so I patronized this particular Starbucks location. My drink was made incorrectly, then it was "remade", and was still incorrect. I really can't comprehend why people do not pay attention. It's very simple to make a latte and follow directions. I had to ask for my money back, because I did not have the patience for incompetence today. Left this location and went to another location and my drink was made good, but after 3 times. WTH is up with this city..... read more
Starbucks has a 3.7 star rating with 134 reviews.
Starbucks is open now. It will close at 9:00 p.m.
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