This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Starbucks
- Coffee & Tea
- Billings, MT
About this business
Location details
910 Grand Ave, Billings, MT 59102, Billings, MT, 59102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
Almost every time I go through the drive thru at this location I have to repeat my order 3-4 times! Please Starbucks, if you greet the customer and ask what they would like at the speaker box, pay attention and take the order! If you are not ready just then don’t ask “what can I get for you?” I assume you are ready.
Horrible staff here is condescending and rude. Whatever training their staff has needs to be improved, they are also disrespectful and seem uninterested in helping customers. Go to City Brew, Mazevo, Blacksmith, Marble Coffee Co or Black Dog for loads better coffee and loads better service from higher quality employees.
Very rude and uninterested staff who act annoyed when they finally get around to finishing their texts to take your order. The bathrooms and lobby are filthy and unkept. They could use some better training and the coffee is sub par as well. City Brew is much better for customer service and they have better coffee, plus they actually clean their bathrooms.
Had to meet one of my clients here for work. I don’t buy their coffee because it’s terrible and their service is bad. My clients always purchase coffee when we are there. I was waiting to meet my client and a poorly groomed employee informed me I was not allowed to be there unless I bought something. I am not interested in buying bad coffee from an employee like that. Luckily I now have a valid reason to continue to steer my clients away from a terrible corporate company with poor policies and product. Go to City Brew, Mazev... read more
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4 star rating with 603 reviews.
When is Starbucks open?
Starbucks is closed now. It will open at 5:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com