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Starbucks
- Coffee & Tea
- Pomona, CA
About this business
Location details
2047 Rancho Valley Dr, Pomona, CA 91766, Pomona, CA, 91766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 11:00 p.m. | |
| Sat | 4:30 a.m. to 11:00 p.m. | |
| Sun | 5:30 a.m. to 11:00 p.m. |
Staff was rude and the customer service was way below the standard I’ve experienced at other Starbucks. I ordered online and received something completely different from my usual. Even after explaining, they refused to fix it. Really disappointed—Starbucks service shouldn’t be like this.
Some of the employees are nice, just don’t like the “we can’t change the ice amount“ policy, I’ve come here more times than I can keep track of and never got any issue with this, I have dental temperature issues, Starbucks its not that serious to adjust some of the ice amount so why make it a rule?
Today, July 5th, at 12 noon, I visited Starbucks with my dogs due to the scorching 87-degree heat outside. As a regular customer, I always ask for water for my dogs before getting my coffee, especially on hot days. Unfortunately, the cashier refused my request. I believe that providing basic care for pets, especially in extreme temperatures, is essential. A person who denies water to dogs doesn't deserve to represent Starbucks.for sure I will never go back to this store.
I come here often and it's always a hit or mess with different personalities and attitude but every time Breeana with the glasses helps me it's always professional and never gets our items wrong. She's very helpful funny and Positive energy. I genuinely appreciate the kindness she gives. She's the reason why I come to this location. Her energy brightens my day. Amazing customer service.
Out of all workers at this location, Breanna (sorry if I misspelled your name) but Bre with glasses has always been professional, always has great customer service, and with an amazing energy and just a very sweet person which lightens up the day! She’s always making sure they get our drinks right she pays attention to details and is always friendly. We appreciate workers like her! We get happy to see a friendly face and she is one of the reason we come to this location! Some of the other works should take notes from her cus... read more
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.4 star rating with 391 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 11:00 p.m.
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