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Starbucks
- Coffee & Tea
- Napa, CA
About this business
Location details
1006 1st St, Napa, CA 94559, Napa, CA, 94559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 8:00 p.m. | |
| Tue | 4:30 a.m. to 8:00 p.m. | |
| Wed | 4:30 a.m. to 8:00 p.m. | |
| Thu | 4:30 a.m. to 8:00 p.m. | |
| Fri | 4:30 a.m. to 9:30 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 9:30 p.m. |
I was waiting my order they never call my name then I ask them for my drink , they told me we made it like 10 minutes ago ,employees need more communication with costumers.
Kind fast and excellent customer service and always get my orders right! Thank you!
I just came there. Everything said it opens at 5. It was 5:12. Doors were locked. Employees saw me try to open the door and ignored me. The sign on the door said they opened at 5. They didn’t show me any other signs saying their hours were different or show me where to go if there was another door unlocked. I don’t understand, but walking in the rain to and from and not getting coffee is super annoying.
I visit this place regularly, and every time it feels as if I’m begging for service. No greeting, no smile, no kind words—just a deliberate display of disrespect. This shop, located in the heart of the Napa downtown and attracting tourists, should represent professionalism and courtesy. Instead, it’s the complete opposite. It’s as if the staff don’t even know how to smile. If you can’t manage a simple smile, then don’t run a shop.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.1 star rating with 500 reviews.
When is Starbucks open?
Starbucks is closed now. It will open tomorrow at 4:30 a.m.
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