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Starbucks

3.8

About this business

Location details

3050 N Lewis Ave, Waukegan, IL 60087, Waukegan, IL, 60087, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.8263 reviews
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Stephanie W's profile image
Stephanie W 
2 weeks ago

I’ve literally switched Starbucks because Zion never gave me oat milk that I pay for. Then wait over 10. Mins in the drive thru for my pick up order to be given a regular latte with no oat milk. I’m lactose intolerant and this is getting ridiculous. Paying that much for a tall coffee that’s wrong almost every time is ridiculous. May get on that 7 brew kick. Disappointed and unsatisfied. Also wash your hands, there was ink all over the lid to my drink. Same thing different day. Then they remade it and lied to me about my extr... read more

Yumi's profile image
Yumi 
2 weeks ago

I had a really disappointing experience at this Starbucks. We ordered our drinks, but they gave us the wrong drink, so we went back to the counter to let them know and ask for the correct one. Instead of being helpful, the employee who assisted us was very rude and had a bad attitude throughout the interaction. What made the situation even worse was that she took the drink that had already been drunk from by my sibling. We assumed she was going to throw it away because it had already been consumed, but instead, we saw her gi... read more

Mohd Ali Affan 52's profile image
Mohd Ali Affan 52 
a month ago

I love buying my coffee and chai from here. The ladies on the staff are very professional, friendly, and welcoming. They always treat customers with respect and honesty, and their customer service is excellent. They make every visit feel comfortable, which is why I keep coming back. However, I have visited when a male staff member was working, and unfortunately my coffee and chai were not made well. I understand he may still be in training, but he seemed to be in a hurry, and the quality was not the same. I was honestly disa... read more

breanna tinder's profile image
breanna tinder 
a month ago

Just like all the other reviews, the constant inconsistency is absolutely wild. I never know when they’re going to be open- They seem to just open whenever they want and close whenever they choose as well. Went there one day around 5:00, CLOSED even though the hours say “temporary new hours 6:00”. I’m not sure how often those temporary hours keep changing. Makes no sense. Also when I can actually get a drink from here it’s inconsistent. I order the same off the menu drink with no modifications yet it seems each time I order ... read more

Brandy Kenimer Art's profile image
Brandy Kenimer Art 
2 months ago

The customer service here is so trash... Every single time I come here I'm waiting 20 minutes for one drink, and there was only three cars in front of me this time.... And if I go inside, they act like they don't see me. It's Starbucks like this that make ppl wonder if all the Starbucks are going down the drain As far as service. 

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.8 star rating with 263 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 8:00 p.m. 

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