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Starbucks
- Coffee & Tea
- Westlake, OH
About this business
Location details
30225 Detroit Rd, Westlake, OH 44145, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 10:30 p.m. | |
| Tue | 4:30 a.m. to 10:30 p.m. | |
| Wed | 4:30 a.m. to 10:30 p.m. | |
| Thu | 4:30 a.m. to 10:30 p.m. | |
| Fri | 4:30 a.m. to 10:30 p.m. | |
| Sat | 5:30 a.m. to 10:30 p.m. | |
| Sun | 5:30 a.m. to 10:30 p.m. |
Jessica G needs a raise!!! She went above and beyond today with great customer service. I recently had knee surgery but am not yet back to myself. She greeted me with a smile, put my cream and sweetener in my coffee and brought it all the way out to me at my table. Most people just do their job....Jessica knows what it means to take care of the customer!
Be prepared to wait 40 minutes plus and for your order to be made incorrectly. Even when ordering ahead far in advance, the workers will tell you “we just now got your order”. Worst Starbucks location by a mile.
You guys need to have more staff. I saw that the drive through was busy, so I went inside, thinking it would be faster. There were only 3 employees and it took 20 minutes for me to get my drink. Then when I finally got it I noticed they had made it incorrectly and I had to ask them to correct it.
This location consistently has trouble getting our orders correct and frequently has drive through waits in excess of 15 minutes (most recent was over 30 minutes and we had to leave). This location does not reflect the great service provided by other locations.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.9 star rating with 473 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 10:30 p.m.
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