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Starbucks
- Coffee & Tea
- Westlake, OH
About this business
Location details
30225 Detroit Rd, Westlake, OH 44145, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 10:30 p.m. | |
| Tue | 4:30 a.m. to 10:30 p.m. | |
| Wed | 4:30 a.m. to 10:30 p.m. | |
| Thu | 4:30 a.m. to 10:30 p.m. | |
| Fri | 4:30 a.m. to 10:30 p.m. | |
| Sat | 5:30 a.m. to 10:30 p.m. | |
| Sun | 5:30 a.m. to 10:30 p.m. |
I ordered a mango dragon fruit lemonade from Here and they made it wrong. It was way too light in color and tasted very off. I had already waited 15 minutes for it and it was very busy so it was fine but when I asked the barista brushed it off and didn’t remake it or fix it for me. I kept tasting it and said it didn’t taste right but nothing was done. The cashier was lovely and kind but I am just upset my drink was made wrong and was then dismissed.
I placed a pretty large group order, and it was completed so quickly! The staff were eager to help me transport and left so many uplifting messages on the cups.
The younger employees are terribly rude and the older ladies are always trying to make their mistakes right
As someone who works in customer service, I completely understand not every single day can be perfect. Not everything can go right and everyone deserves grace. But I’ve been frequenting this location since march of 2025 when I first started working in this area. All I can say is I really wanted to give this store the benefit of the doubt but truthfully, the quality of the drinks are terrible. My go-to order is typically an iced chai, or sometimes just a cold brew, and more often than not it is so watered down, flavorless and... read more
The worst Starbucks ever! They consistently make awful drinks and clearly cannot follow a drink recipe. They also have a terrible attitude when called out for the constant mistakes.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4 star rating with 449 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 10:30 p.m.
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