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Starbucks
- Coffee & Tea
- Virginia Beach, VA
About this business
Location details
Haygood Shops, 1099 Independence Blvd, Virginia Beach, VA 23455, 1099 Independence Blvd, Virginia Beach, VA, 23455, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 9:00 p.m. | |
| Wed | 5:00 a.m. to 9:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:30 a.m. to 9:00 p.m. | |
| Sun | 5:30 a.m. to 9:00 p.m. |
Worst Starbucks experience ever. Had poor service at this Starbucks before but today was over the top. Would give a zero if I could. I was the only car at the drive thru and it took them 5 minutes just to take my order. When I received the order, after another 10 minute wait, the tops weren't on the drinks correctly and spilled all over me and the inside of my car. The Baristas were totally disinterested and actually closer to rude. Didn't even bother to go inside to get them remade.
Skip it - worst customer service - charged twice - for a drink that was supposed to be a birthday points, showed two charges and Manager gave worst response ever. The fact that I gave Up and walked out even thought I paid for Two drink when I was Supposed to get a birthday reward… well that says enough.
Took about ten minutes just to get the customers single drink in front of us. When we paid for it, they didn’t use the points from the app we had and they said “you didn’t ask for it.” The first thing we asked for was for her to use the points and we made it clear. We didn’t mumble it or anything, she just simply couldn’t hear well. The drinks were prepared differently compared to the other Starbucks we’ve been to, less quality and effort, all the whip cream was on the bottom. Won’t be stopping by again.
After an entire staff shake up, a remodel, and new corporate policies, I just don’t see myself ever going back. I leave the former part of this review to show what it used to be like. I don’t have good experiences anymore. I don’t like going. Admittedly, I am homeless, though I don’t really look like it. I don’t have a lot of resources, people to trust, or places to go in the area. Things aren’t very good. But this Starbucks has unironically became more of a home to me than I have had most of my life. They are extraordinaril... read more
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.9 star rating with 496 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 9:00 p.m.
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