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Starbucks
- Coffee & Tea
- Virginia Beach, VA
About this business
Location details
660-101 Phoenix Dr, Virginia Beach, VA 23452, Virginia Beach, VA, 23452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’m not sure what happened to this location but this is the second time I paid extra for customizations for my drink and the customizations weren’t in my drink. I ordered a VentI caramel cold brew with extra caramel drizzle and caramel crunch topping. What I got was a regular cold brew with absolutely no caramel just cold brew and creamer and I couldn’t refund it bc my coworker had ordered the drinks through DoorDash so it was a complete waste of money
I love the vanilla bean frappuccino. I always ask for it without whipped cream but almost never recieve it without. I've been here many times and many times they've messed up this simple step. I don't like to leave reviews but I don't know how many times I can so "no whipped cream" and still get whipped cream even after they confirmed I said no whipped cream! Crazy.
Each time I visit this location, I'm greeted with such authenticity, warmth, and prompt customer service. When I did visit, it was a pit stop to fuel up for some stressful problem-solving. Their care and thoughtfulness was a nice reset. I came back today after another challenging day and someone wrote "You're amazing" on my breakfast wrap; it totally made my day. The little things go a long way.
The lady that works at the store she was so rude and has attitude about it and she did not give me the sleeves for the cups and that’s so rude! She just handed the cups and that’s it and didn’t even listen what I had to say to her about it. Absolutely disgusting customer service. Train your employees how to be nice and treat customers with respect that’s it.
1 of only 3 Starbucks I visit.. this 1 is my main store because it's closest to me. I absolutely LOVE this crew!! They are soooo patient with me.. I used 2 only drink frappes, but once I was ready 2 start venturing out and trying new things, they taught me all about the different types of drinks and worked with me to learn the different flavors and such to help me find a bunch of new faves for each season!! I love them so much!! Absolutely some of my most favorite people!!
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.3 star rating with 653 reviews.
When is Starbucks open?
Starbucks is closed now. It will open tomorrow at 9:00 a.m.
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