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1362 Kooser Rd, San Jose, CA 95118, San Jose, CA, 95118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:30 p.m. | |
| Fri | 5:00 a.m. to 8:30 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
I don’t understand how this location had four people staff there this morning. I had one drink and a cake pop. Still somehow the person manages to start making my drink with the wrong milk after I’ve been waiting there for like 10+ minutes. When I walked into the Starbucks, there was no one there and one other person in front of me. She stops to add whipped cream to someone else’s drink and still manages to make my drink incorrectly. I literally left without disputing that I paid for my drink already mostly because of how an... read more
I walked in around 8am on a Sunday. I waited about 5 minutes for someone to take my order. The issue is that I was the only person in line. Two people just standing there joking with the other three who were trying to work. Finally someone comes to me and asks if I needed help...
My drink was made wrong and it wasn’t even properly mixed.
Thank you kooser Starbucks you are all so amazing. I feel welcomed and cared for as a customer. Had some issues with bad customer service at Hillsdale and Camden location and come to find out they gave me a empty gift card for a replacement drink and kooser Starbucks took care of anything. Thank you so much. Updated: all new workers suck and always forget my drink. Literally always. I stand around for 30 min until realizing they forgot
Starbucks has a 4 star rating with 370 reviews.
Starbucks is open now. It will close at 8:00 p.m.
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