Starbucks

Max Hosker 

on Google

2 weeks ago

Over the past couple of weeks, the Starbucks inside the Publix has noticeably gone downhill. Today, I experienced unusually poor service, even though it was a slow mid-afternoon — not during peak hours. When I reached the register, I ordered my usual Strawberry Açaí Refresher, which I’ve ordered many times without issue. The associate seemed confused about the drink and was not particularly friendly. It felt like they did not want to be making coffee or helping customers, which is disappointing since Starbucks normally has e... read more

Sam Hudgins 

on Google

6 months ago

Went in for the free coffee promotion as a starbucks rewards member and the cashier did not scan my coupon and said they’re not doing it. I went home angry, but found I am able to get the free coffee promotion at the same store I went to if I order through the app instead of ordering in person. Was very angry cause I was not going to waste my work time driving back to get it. Thinking this was a way for their employees to be lazy so they wouldn’t have to work and instead just sit there and talk to each other and laugh like I... read more