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Starbucks
- Coffee & Tea
- Pleasanton, CA
About this business
Location details
6786 Bernal Ave, Pleasanton, CA 94566, Pleasanton, CA, 94566, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 7:30 p.m. | |
| Tue | 4:00 a.m. to 7:30 p.m. | |
| Wed | 4:00 a.m. to 7:30 p.m. | |
| Thu | 4:00 a.m. to 7:30 p.m. | |
| Fri | 4:00 a.m. to 7:30 p.m. | |
| Sat | 4:30 a.m. to 7:30 p.m. | |
| Sun | 5:30 a.m. to 7:30 p.m. |
Drinks are fine albeit a little bit slow in coming up. Parking is tough in the morning due to the congestion with Safeway and the gas station. Seating is usually available. Afternoons are not crowded and seating is usually available.
I'm trying to avoid plastic lining in papercups so I always order my coffee in for-here cup. She put it in a paper cup, ok so I told her that my order was for-here, but she just hands me the ceramic cup. Im like WTH!. Then I explain to her that I'm trying to avoid paper cups all together. She gives me this weird look and angrily makes my coffee. Why did I even tip??!??
This Starbucks location has some of the most rude and unprofessional staff I have ever encountered. The low rating is clearly well deserved. I regret not checking the reviews before coming here. The behavior of the employees was unacceptable and completely lacks basic customer service standards. One employee was openly disrespectful and nearly told me to shut up. That level of hostility toward a paying customer is outrageous. This is a management failure. The entire team needs immediate retraining, and the manager should be ... read more
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.8 star rating with 460 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 7:30 p.m.
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